Abstract


Even if using Total Quality Management as the main qualityprogram represents prevalent facts in nowadays industry, many companies areextending this kind of initiatives to incorporate strategic and financialissue. Among these initiatives, one such methodology is known as Six Sigma,which originated from the Motorola Corporation.


The Six Sigma strategy involves extensiveuse of statistical techniques such as control charts, design of experiments,response surface methodology etc. in order to minimize process variationsand product/service defects. These techniques need to be applied in astructured manner.


While reporting the process improvement, SixSigma teams use certain numeric values, known as Six Sigma Metrics. Themost common metrics are 'Defects per Million Opportunities (DPMO)', 'SigmaQuality Level', and 'Yield'.


Introduction of Six Sigma


Total Quality Management has become a buzzword in thebusiness management field all over the world. Its philosophy and approach seemto have caught the imagination of organizational managers to find themselves inthe midst of intense competition and are thus concerned with their survival.The concept however has not appeared overnight but has evolved over a period oftime.


Six sigma can be defined as "a Business process thatallows organization to drastically improve the bottom line by designing andmonitoring everyday business activities in ways that minimize waste andresources while increasing customers stratifications". Sigma is a Greekletter used to represent standard deviation in statistics and six sigma standsfor six standard deviations from mean. It provides the techniques and tools toimprove the capability and reduce the defects in any process.



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About the Author


The authoris lecturer in Dept. of Textile Processing in A.J.K.K.S.A Polytechnic College, Erode, Tamil Nadu.