This article is for the buyers who want to get good deals
and quality fabric for apparel production. It takes some understanding of the
textile industrial culture because this is the possibly the only large scale
industry where almost each order is tailor made. In this article 'vendor' means
a textile fabric manufacturer and not a wholesaler, semi-wholesaler or retail
distributors. Here we go.
1. Communicate clearly about your requirement to the vendor
in advance
If you want your fabric vendors to develop new qualities
that they have not manufactured earlier, it is prudent to give them complete
detail of your requirement and enough time. Indian people normally do not want
to offend customers hence they might agree to a very close deadline though the
execution might be delayed. In such cases where the requirements are urgent, it
would be wise to develop the same quality with 2 or 3 vendors.
2. Assess the capability of the vendor for manufacturing the
desired product
Many manufacturers would go out of the way to commit
developments though they may not be able to deliver. At the eleventh hour this
failure may cause disaster for you. There are two ways to work around the
issue.
- Review the product range already manufactured by the
vendor. If your product is very close to any of the products already made
by the vendor, then only place the order with them.
- Have a look at the sample presentation. Samples without
proper, printed labels giving relevant detail is indication of non-professionalism.
- Check out if the vendor has a fabric development
infrastructure like fabric analysis and designing department, desk looms,
lab processing facility etc. in place. If those are absent, you would be
working with an amateur.
3. The Supplier Must Have a Well defined Supply Chain
Management (SCM) / Production Planning and Control (PPC) department
In order to ensure timely deliveries, the manufacturer
should have a properly functioning and reporting SCM/PPC department. It is
becoming common for the buyers to communicate with the designated PPC representative to receive update of the progress made in various orders on a regular basis. There
are manufacturers who manage the process flow on ad-hoc basis without having a
well managed PPC system in place. Those vendors perhaps can handle smaller
orders if followed up closely. It would be comfortable to depute a representative for follow up at those vendor sites in such cases. For larger orders, say to the
tune of 20,000 mtr or so per delivery size, a properly functioning PPC
department is a must.
4. Check the Working of the Manufacturers' QC (Quality
Control) Lab and a QA (Quality Assurance) System
I have experience of coming across some manufacturers and
their technicians who do not understand the importance of matching colors in properly calibrated light boxes. In most cases the technicians have inadequate qualification for
the job. Such manufacturers should be preferably dropped from the vendor list.
Vendors having labs accredited by well known brands are the best as a general
rule of thumb. This does not mean that the labs which have not yet been
accredited are bad. In most cases a good lab is a good lab whether accredited
or not. A look at their documentation method can give a fair idea about the
competence of the company in delivering consistent quality.
5. Stock of Non-Moving Goods on the Shop Floor
A point to observe but missed by many buyers while auditing
a vendor's plant. A long queue of goods in process is an indicator of poor
manufacturing process management. In many vendors' place you would find volume
of in-process goods kept inside department shop floors are so huge that you
would not be able to walk freely across. This is an indicator of poor planning
and operations management. From my experience, honoring delivery schedules in
such working condition may not be possible in such a situation.