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Amazon opens first fulfilment centre in Madhya Pradesh

09 Aug '17
3 min read
Courtesy: Amazon
Courtesy: Amazon

Amazon India has announced the launch of its first fulfilment centre (FC) in Madhya Pradesh. Spread over nearly 40,000 square feet with over 35,000 cubic feet of storage space, this new FC, situated in Indore, will empower thousands of small and medium businesses to leverage the growth of the digital economy and reach a wide customer base.

The FC will further enable Amazon India to support deliveries under its Prime programme and offer faster delivery during the upcoming festive season. This is one of the seven recently announced FCs for this year. Amazon India will exit 2017 with 41 operational FCs in 13 states across the country with a combined storage space of close to 13 million cubic feet.

“In line with our vision to transform the way India buys and sells, we have been consistently investing in enhancing our capabilities to provide a superior experience to both – buyers and sellers. With the launch of our first FC in Madhya Pradesh, we strongly believe that we will be able to better serve our customers and also support our Prime promise of one-day & two-day delivery. Furthermore, for our sellers, the new FC will enable thousands of small & medium businesses to save money by replacing their upfront capital expense with low variable cost and pay only for the storage space they use and the orders that we fulfil,” said Akhil Saxena, vice president, India customer fulfilment, Amazon India.

“Amazon India’s investment in Madhya Pradesh with the launch of their FC signifies the growing interest of large global enterprises in the state. The FC will enable small and medium businesses selling locally created products such as handlooms and handicraft to service customers seamlessly across the country. It will also provide a fillip to the local economy by enabling the growth of ancillary businesses such as packaging, transportation, logistics, and hospitality across the state. We are committed to enabling the ease of doing business and helping companies like Amazon.in to expand their presence in Madhya Pradesh,” said Raghuraj Rajendran, IAS, managing director, MP State Electronics Dev. Corp. Ltd.

Through these FCs with state-of-the-art infrastructure, Amazon India will provide a delightful customer experience through Fulfilment By Amazon (FBA). When using FBA, sellers across India send their products to Amazon’s FCs and once an order is placed, Amazon picks, packs, and ships the order to the customer, provides customer service and manages returns on behalf of the sellers. Orders fulfilled by Amazon are eligible for Cash on Delivery, Guaranteed Next-Day, Same Day, Release Day, Morning delivery and Sunday delivery. Sellers always have the flexibility to choose the number of products they want to have fulfilled by Amazon and scale according to their business requirements. (KD)

Fibre2Fashion News Desk – India

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