Home / Knowledge / News / Apparel/Garments / Govt to address complaints of online shoppers
Govt to address complaints of online shoppers
21
Apr '16
After a string of complaints from online buyers related to delay or non-delivery of products and sub-standard goods, the government has decided to set up a committee to suggest ways to deal with grievances of e-commerce customers.

"E-commerce is growing. There are many consumer complaints. We will set up a committee to look into this matter and suggest how to deal with it," Consumer Affairs Minister Ram Vilas Paswan told reporters in New Delhi after the 30th meeting of the Central Consumer Protection Council (CCPC) in the capital.

The Ministry is also planning to hold separate discussions with e-commerce companies on rising complaints of consumers and ways to curb them.

A senior official of the Consumer Affairs Ministry official said the issue was discussed at length in the CCPC meeting and it was decided that the new committee will submit the report on e-commerce issues within 15 days.

The suggestions made by the committee will be incorporated in the rules after the passage of the proposed Consumer Protection Bill in Parliament. The bill also has provisions to protect e-commerce consumers, he said.

A Parliamentary Standing Committee is vetting the bill and is mostly likely to submit its report in the coming session of Parliament. (SH)

Fibre2Fashion News Desk – India

Must ReadView All

Apparel/Garments | On 23rd Feb 2017

NAFTA renegotiation puts Mexico-US jeans trade at risk

The almost imminent renegotiation of the North America Free Trade...

Rick Helfenbein (left), president and CEO of AAFA, with Juan Estrada, chief of party, Hub; Courtesy: Hub

Apparel/Garments | On 23rd Feb 2017

AAFA inks agreement for best manufacturing in East Africa

The American Apparel & Footwear Association (AAFA) has entered into a ...

Mango vice-chairman and member of the board of directors Daniel Lopez (L) with Ananth Narayanan, CEO, Myntra & Jabong. Courtesy: Myntra

Apparel/Garments | On 23rd Feb 2017

Mango awards distribution & management rights to Myntra

Mango, the Spanish fast fashion brand, has awarded its master...

Interviews View All

Yash Maniyar
Rekha Maniyar

Indian fashion market is growing at a staggering rate

Pratik Bachkaniwala
Palod Himson Machines

Fabric processing machines are picking up

Anavila Misra
Anavila Collection

Fashion shows are also encouraging and highlighting sustainable fashion

Kerem Durdag
Biovation II LLC

Kerem Durdag, CEO, Biovation II LLC, provides an insight into future...

Kai Poehler
Voith Paper GmbH & Co. KG

The glass mat industry is growing by five to eight per cent annually. Kai...

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Yash P. Kotak
Bombay Hemp Company

One of the directors of Bombay Hemp Company, Yash P. Kotak, speaks to...

Wendell Rodricks
Wendell Rodricks

"We should not compare India and the West. There are things we do that...

Jay Ramrakhiani
Occasions Elegance Wear

It is believed that by early 19th century, Varanasi weavers had moved away ...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH
February 2017

February 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


eNEWS
Insights
Subscribe today and get the latest News update in your mail box.
Advanced Search