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Kohl's appoints Sona Chawla as COO

19 Nov '15
2 min read

Kohl's department stores, a leading specialty department store, has announced the appointment of Sona Chawla to the newly created position of chief operating officer, reporting directly to Kohl's chairman, chief executive officer, and president Kevin Mansell.

Chawla, who will join Kohl's on November 30, 2015, will have leadership responsibility for Kohl's full omnichannel operations. She will oversee all store operations, logistics and supply chain network, information and digital technology, e-commerce strategy, planning and operations, and store construction and design.

Kevin Mansell, Kohl's chairman, chief executive officer and president said, “We've never been clearer about the future of the company or the types of leaders that we need in place to deliver against our vision and Sona is exactly the right leader to join us. Sona will lead the seamless integration of all of our operations – from our stores to our website to all of our digital touch-points with our customers. Her depth of experience in retail and her understanding of how to fully integrate technology and e-commerce into a retail experience will help Kohl's elevate our customer conveniences across all channels.”

Sona Chawla said, “Today's retail customer expects conveniences that make shopping easier and more inspiring, no matter where or how they shop. Kohl's Greatness Agenda has set the strategic framework in place for the company to deliver a truly compelling and engaging shopping experience in-store, online and across digital devices. I'm thrilled to be part of the bright future at Kohl's.”

Prior to joining Kohl's, Chawla spent seven years with Walgreens in a variety of senior leadership roles including president of e-commerce.

Prior to joining Walgreens, she was vice president of global online business at Dell, Inc. Before Dell, she worked at Wells Fargo's internet services group, where she held several roles including executive vice president of online sales, service and marketing. Chawla also worked at Andersen Consulting and Mitchell Madison Group, according to a press release. (GK)

Fibre2Fashion News Desk – India

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