Interviews
Haute Mommies and Bella Babies store goes online
21 Mar '12
2 min read
Haute Mommies & Bella Babies announces that it has officially launched its web store. Web store co-owners Darcy Santala and Brendan Malloy are "Excited to offer unique maternity and baby clothing, gifts, accessories and gear to the world at large via the ecommerce site."
Haute Mommies and Bella Babies opened its doors in late November of 2011 and is the vision come to life of Darcy Santala, a former consultant with PricewaterhouseCoopers, who frustrated with the lack of unique maternity and baby options in her area opened the store following the birth of her youngest daughter. Darcy sighted that she "particularly struggled with finding comfortable, attractive, and work appropriate maternity options during her pregnancies and has sought to fill the gap in available options with stylish clothing that any expecting mom would be thrilled to wear."
The items available on the web shop are items directly out of the store's bricks and mortar boutique located in the Clear Lake area of Houston, Texas, and are hand-picked by owner Darcy Santala. "We stock items that I've used myself and with my girls and have had great success with. It is critical to me that we provide our customers with an exceptional experience and only the highest quality goods," said Darcy when describing her process for stocking only items that meet her high standards of quality and durability.
As far as competing with the big box stores, Darcy commented, "At Haute Mommies and Bella Babies our customers are our number one priority; we establish lasting relationships and can provide a level of service unavailable with the big guys, we love to cater to our customers." All of the employees have experience with babies and are able to answer questions on everything from breastfeeding to what delivery will be like.
As an additional service to its customers, the store offers complimentary gift wrapping, nursery design services, a liberal return policy and a gift registry program all of which Darcy feels are "fundamental tenets of customer service often lost in the large store experience."
Haute Mommies and Bella Babies and Its website carry more than 50 big name maternity and baby designers, many of which the store is proud to share are made or designed right here in the United States including, Olian, Japanese Weekend, Belabumbum, Maternal America, Citizens of Humanity, Little Giraffe, Bratt Decor, Infantissima, Jannuzzi, and many more.
Haute Mommies and Bella Babies opened its doors in late November of 2011 and is the vision come to life of Darcy Santala, a former consultant with PricewaterhouseCoopers, who frustrated with the lack of unique maternity and baby options in her area opened the store following the birth of her youngest daughter. Darcy sighted that she "particularly struggled with finding comfortable, attractive, and work appropriate maternity options during her pregnancies and has sought to fill the gap in available options with stylish clothing that any expecting mom would be thrilled to wear."
The items available on the web shop are items directly out of the store's bricks and mortar boutique located in the Clear Lake area of Houston, Texas, and are hand-picked by owner Darcy Santala. "We stock items that I've used myself and with my girls and have had great success with. It is critical to me that we provide our customers with an exceptional experience and only the highest quality goods," said Darcy when describing her process for stocking only items that meet her high standards of quality and durability.
As far as competing with the big box stores, Darcy commented, "At Haute Mommies and Bella Babies our customers are our number one priority; we establish lasting relationships and can provide a level of service unavailable with the big guys, we love to cater to our customers." All of the employees have experience with babies and are able to answer questions on everything from breastfeeding to what delivery will be like.
As an additional service to its customers, the store offers complimentary gift wrapping, nursery design services, a liberal return policy and a gift registry program all of which Darcy feels are "fundamental tenets of customer service often lost in the large store experience."
Haute Mommies and Bella Babies and Its website carry more than 50 big name maternity and baby designers, many of which the store is proud to share are made or designed right here in the United States including, Olian, Japanese Weekend, Belabumbum, Maternal America, Citizens of Humanity, Little Giraffe, Bratt Decor, Infantissima, Jannuzzi, and many more.
Haute Mommies and Bella Babies
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