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Indian retail sector boom opens plenty of job avenues
Jul '12
Ms. Shalini Naagar
Ms. Shalini Naagar
The Indian retail sector is expected to grow at a phenomenal pace, especially in view of the Government’s decision to allow 100 percent foreign direct investment (FDI) in single-brand retail and its inclination to allow FDI in multi-brand retail in near future.
The recently released AT Kearney’s 2012 Global Retail Development Index (GRDI) ranks India as the fifth high-potential market among 30 emerging countries. The GRDI estimates India’s retail market to grow at 15 to 20 percent per annum over the next five years, supported by GDP growth of 6 to 7 percent, rising disposable income, and rapid urbanization.
The organized sector currently accounts for only five percent of the estimated US$ 450 billion Indian retail market and it is expected to continue to grow at 10-12 percent per annum, and this will open several new career opportunities to aspiring candidates.
Among the organized retail, apparel and fashion is likely to be among the sectors that is likely to post strong growth in India over the next few years. “It is because Indian consumers have evolved in terms of fashion. They are aware of the global trends and are looking for options at great value,” Ms. Shalini Naagar, Head HR, Marks and Spencer, Reliance India Private Ltd., told fibre2fashion.
“In India, customers are becoming increasingly aware of the latest catwalk trends, from whole outfits to accessories. From making only the basic purchases, Indian shoppers have today moved towards more trendy and fashionable buys,” she adds.
Talking about the skill sets required for making a career in retail sector, she says, “There are various positions in retail sector. For marketing managers, creativity and good understanding of the customer and retail market are necessary skill sets.”
“For customer assistants, who are the first point of contact for all the customers, aspiring candidates need to be enthusiastic and motivated to help customers find everything they need in our stores,” she opines.
When quizzed about training for retail sector jobs, she said, “Training is an important aspect in our organization and we support our recruits with training throughout their employment with us. Trainings schemes available to employees includes at least one month prior training at the time of store opening, leadership skill training, customer orientation training and front desk staff training.” 

Fibre2fashion News Desk - India

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