Macy’s, Inc. said it plans to hire seasonal associates for approximately 83,000 positions at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide for the 2013 holiday season. The company’s 2013 seasonal hiring plan compares to approximately 80,000 in 2012 (an increase of about 3.8 percent).
“Our goal is to be well-staffed to welcome and serve customers throughout the busy holiday season, whether they are shopping or buying in stores, online or via mobile devices. We first offer our current associates the opportunity to work extra hours over the holidays, then supplement our ongoing workforce with seasonal hires.
"Macy’s and Bloomingdale’s are favorite places to shop through the holidays, and our seasonal associates enjoy the energy and excitement of working for our company at this festive time of the year,” said Terry J. Lundgren, Macy’s, Inc. chairman, president and chief executive officer.
“These seasonal positions represent much-needed jobs for America, and they fill an important niche in the employment spectrum. Especially at the holidays, we employ students working during break to help pay tuition, retirees seeking to remain active and individuals from many walks of life wanting to supplement their income. We are proud to offer them this opportunity to work in a fun, fast-paced and respectful environment,” he said.
Seasonal associates at Macy’s and Bloomingdale’s serve customers on the selling floor, work in store operations positions, interact with customers via the telephone in call centers, and staff the distribution and fulfillment centers that coordinate shipments to stores and directly to customers who buy online.
In particular, the seasonal workforce has grown in recent years in the company’s network of online fulfillment centers in support of increased sales generated by the company’s Omnichannel business strategy. In 2013, approximately 6,600 of the 83,000 total seasonal positions will be based in the four online fulfillment centers. In addition, approximately 1,200 seasonal positions will be assigned to work in the fulfillment areas of the 500 Macy’s stores that are equipped to fill and ship orders directly to customers.
Most seasonal positions are part-time, often with flexibility to fit the availability of the individuals hired. Many positions require the applicant to work evenings, weekends or overnight. In some cases, temporary seasonal associates are offered open year-round positions based on their skills and performance over the holiday season.