As part of a global network, McArthurGlen has sales & marketing offices in Beijing and Shanghai, which work together with key travel trade partners, in particular local travel agents and tour operators, and national and regional tourism organisations, to ensure that the Group's centres are included in travel itineraries to Europe. At regional and centre levels, McArthurGlen's in-house tourism teams focus on local tourism marketing activities, attracting tourists already within the destination.McArthurGlen tailors the services offered at its Designer Outlets to cater specifically for international shoppers, with: multilingual websites, including in Chinese, guides and maps, as well as information about local tourism; shuttle services from key city locations; and training for retail staff on how to meet and exceed the service expectations of shoppers from different cultural backgrounds.
McArthurGlen