Environmental and social issues remain important to UK consumers. A ComRes survey2 commissioned by M&S, found that 72% of people surveyed are worried about environmental issues, with 73% saying that the recession had not changed their level of concern.
Sir Stuart Rose, Chairman of Marks & Spencer said:
“Since we launched our eco plan, Plan A, in 2007 we've reduced our environmental impact, developed new sustainable products and services, helped improve the lives of people in our local communities and saved around £50 million by being more efficient.
“We've now set ourselves the ambitious target of becoming the world's most sustainable retailer by 20151, so that we lead the way in making a positive contribution to the environment and society across everything we do and everything we sell.
“Our extended Plan A will reach further and move us faster - covering every part of our business and reaching out to forests, farms, factories, lorries, warehouses and into our customers' and employees' homes. We believe sustainability is a key ingredient of business success and that Plan A will continue to make us more efficient, develop new markets and build customer loyalty. It's therefore not just the right thing to do morally but also makes strong commercial sense.”