Home / Knowledge / News / Business Minister launches new Pay & Work Rights helpline
Business Minister launches new Pay & Work Rights helpline
Sep '09
Vulnerable workers will be able to seek advice about their workplace rights and report abuses of those rights through a new helpline launched by Business Minister Pat McFadden.

The new Pay and Work Rights helpline is part of a wider campaign to raise awareness of workplace rights enforced by Government. It provides a unified point of contact for both employers and workers.

It has been developed in cooperation with employers, trade unions and the different enforcement agencies across Government.

The employment rights in question are:

• National Minimum Wage
• Agricultural Minimum Wage
• Working Time (48 hour average working week)
• Employment agency standards
• Gangmaster licensing

Previously calls on each of these rights were taken by five separate Government bodies. Workers can now report abuses of these rights to one point of contact that can address multiple complaints.

The launch of the single helpline comes as a new poll showed that nearly half of people (48 per cent) wrongly thought employment agencies can charge workers a fee for finding them a job.

Business Minister, Pat McFadden said:
“This Government has done a lot to improve rights at work but it's also essential to make sure these rights are properly enforced. A simple system for reporting abuses and giving advice and information to employers and workers is a critical part of that.

“By consolidating the current complex system of different helplines for different issues into one single number we are making it easier for workers to report abuses and for Government to respond. We want to transfer the burden of navigating the system from the worker to the Government. This is an important step and we are determined that the recession does not become an excuse to deny people their basic rights at work”.

The helpline is based in Manchester and staffed by specialist, trained advisors able to offer help and advice. Information is then passed to the relevant enforcement body to take further action where appropriate.
Notes to editors

1. The helpline proposal was an outcome from Pat McFadden's Vulnerable Worker Enforcement Forum which reported last year. This work is overseen by the Fair Employment Enforcement Board (FEEB) which includes the CBI, TUC, FSB, Unite, CAB, REC, and representatives from the enforcement agencies.

2. The helpline number is 0800 917 2368. The textphone number is 0800 121 4042. Information is also available on direct.gov.uk/payandworkrights and businesslink.gov.uk/payandworkrights.

3. The National Minimum Wage is enforced by HM Revenue and Customs, the Agricultural Minimum Wage by the Department for Environment, Food and Rural Affairs (Defra), Working Time (48 hour average working week) by the Health and Safety Executive (and local authorities), Employment agency standards by BIS's Employment Agency Standards Inspectorate (EAS) and Gangmaster licensing by the Gangmasters Licensing Authority (GLA). The wider set of employment rights (e.g. holiday pay, grievances) is enforced through application by an individual to an employment tribunal.

Must ReadView All

Union textiles minister Smriti Irani addressing at the Texprocil Annual Export Awards. Courtesy: PIB

Textiles | On 22nd Oct 2016

Govt to extend special package to home textiles segment

The Central government is likely to extend the recently approved Rs...

Reebok Liquid Speed Grey. Courtesy: Business Wire

Apparel/Garments | On 22nd Oct 2016

Reebok’s Liquid Factory brings sneaker creation to US

Reebok, a pioneer in the sporting goods industry, has brought sneaker ...

Courtesy: GHCL

Textiles | On 22nd Oct 2016

GHCL to invest Rs 67.25 crore in textile division

Chemicals and textiles firm GHCL will invest Rs 67.25 crore in its...

Interviews View All

Giovanni Pizzamiglio, Paolo Crespi & Riccardo Robustelli
Epson, For.Tex & F.lli Robustelli

‘The percentage share of printing in the global textile market is pretty...

Rashi Menda

Every fifth sale we make on Zapyle is a repeat purchase

Ghanshyam Ghoghari
Kimora Fashion

Bridalwear is not about reds and whites anymore

Mohammad Hassan
Biax Fiberfilm

About one in every 20 patients picks up an infection while hospitalised....

Eric Scholler

The Indian market has huge potential in technical textiles, and by far,...

Iago Castro Asensio
RCfil Distribuciones S.L.

Iago Castro Asensio, International Business Manager of RCfil...

Pranav Mishra

Designers Pranav Mishra and Shyma Shetty’s Huemn is known for its...

Ritu Kumar
Label Ritu Kumar

‘Classics will return’ "There are a lot of people wearing western clothes ...

Prathyusha Garimella
Prathyusha Garimella

Hyderabad-based designer Prathyusha Garimella is known for blending...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies

October 2016

October 2016

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.


Browse Our Archives


Advanced Search