When these customers call New Edge's operations support system, they speak to someone they likely know by first name and who is familiar with their network design.
“Our private network is an important component of our business growth plans and strategies,”said Mark Funasaki, executive vice president and chief administrative officer for Chicago-based Whitehall Jewelers.
“We want to use our network to favorably transform the shopping experience for our customers,” Funasaki said. “Network flexibility, uptime and stability are paramount for smooth and efficient store operations.”