Interviews
HarleyDavidsonBoot is gaining rave reviews from customers
10 Jun '09
2 min read
Leather Apparel Direct announces that their newest website, Harley Davidson Boot is gaining rave reviews from customers.
The website, which was opened at the end of last year, has grown at a rapid pace. According to Leather Apparel Direct's customer service manager, Kelly Clark, "We are getting rave reviews because we are offering the most recent line of Harley Davidson footwear at affordable prices. We also strive to have a world class customer service team. Our team focuses on getting the orders processed as quickly as possible so that the customers will have their products as quickly as possible."
Darrin Gillenwater, president of G & V Enterprises, Inc (the parent company of Leather Apparel Direct) states that they try to treat each customer with the respect they deserve. "We realize in these economic times that the added value of customer service is a priceless commodity. While many of the big box stores and websites alike are lacking in customer service, we want to be able to offer that service along with the low prices."
What does this customer service really mean? It means that they have a telephone line that goes directly to a live person. There is no need to go through a whole prompt system before you can reach a customer service representative. It also means that their customer service representatives are familiar with the line and can help you find the product that is right for you, if you are unsure what you need to ride your motorcycle with.
This is a breath of fresh air, in a world that is so lacking on customer service. Darrin says "It is so frustrating to not know what you need to purchase for a project. With the large number of new motorcycle riders purchasing bikes each year, many of these riders have never had the need to purchase motorcycle boots before and have no idea what they should wear for protection. That is where we come in. We want to educate the consumer on benefits of an actual riding boot versus 'just any old shoe'".
The website, which was opened at the end of last year, has grown at a rapid pace. According to Leather Apparel Direct's customer service manager, Kelly Clark, "We are getting rave reviews because we are offering the most recent line of Harley Davidson footwear at affordable prices. We also strive to have a world class customer service team. Our team focuses on getting the orders processed as quickly as possible so that the customers will have their products as quickly as possible."
Darrin Gillenwater, president of G & V Enterprises, Inc (the parent company of Leather Apparel Direct) states that they try to treat each customer with the respect they deserve. "We realize in these economic times that the added value of customer service is a priceless commodity. While many of the big box stores and websites alike are lacking in customer service, we want to be able to offer that service along with the low prices."
What does this customer service really mean? It means that they have a telephone line that goes directly to a live person. There is no need to go through a whole prompt system before you can reach a customer service representative. It also means that their customer service representatives are familiar with the line and can help you find the product that is right for you, if you are unsure what you need to ride your motorcycle with.
This is a breath of fresh air, in a world that is so lacking on customer service. Darrin says "It is so frustrating to not know what you need to purchase for a project. With the large number of new motorcycle riders purchasing bikes each year, many of these riders have never had the need to purchase motorcycle boots before and have no idea what they should wear for protection. That is where we come in. We want to educate the consumer on benefits of an actual riding boot versus 'just any old shoe'".
Leather Apparel Direct
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