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PFSweb expands relationship with Canadian retailer Roots
08 May '06
2 min read
PFSweb Inc, a global provider of integrated business process outsourcing (BPO) solutions, announced that it has been selected by Roots Canada Ltd, to provide a comprehensive e-commerce solution throughout Canada, effective immediately.
Roots is Canada's leading athletic lifestyle brand offering a wide range of quality apparel, premium leather goods and accessories for men, women and children of all ages.
PFSweb has been an integral part of the Roots online presence in the United States (www.roots-direct.com) since 2002. By expanding their relationship, PFSweb will now provide an integrated North American e-commerce solution for Roots that meets the unique customer expectations specific to each market while leveraging PFSweb's integrated infrastructure in Plano, TX, Memphis, TN and Richmond Hill, ON.
With over 130 retail store locations in Canada and the United States, Roots plans to leverage e-commerce to meet the needs of customers in both countries.
PFSweb provides a turnkey e-commerce solution for Roots in the U.S. that will be extended to Canada, including web-hosting, e-commerce technology, turnkey order management, payment processing and fraud prevention, brand-centric fulfillment, high-touch customer care, freight management programs and logistics.
With the expanded relationship, PFSweb will use a strategic distribution model for Roots in which inventory will be carried both in the United States and Canada, optimizing its inventory management system to meet customer expectations in each market and minimizing freight and inventory costs.
Roots is Canada's leading athletic lifestyle brand offering a wide range of quality apparel, premium leather goods and accessories for men, women and children of all ages.
PFSweb has been an integral part of the Roots online presence in the United States (www.roots-direct.com) since 2002. By expanding their relationship, PFSweb will now provide an integrated North American e-commerce solution for Roots that meets the unique customer expectations specific to each market while leveraging PFSweb's integrated infrastructure in Plano, TX, Memphis, TN and Richmond Hill, ON.
With over 130 retail store locations in Canada and the United States, Roots plans to leverage e-commerce to meet the needs of customers in both countries.
PFSweb provides a turnkey e-commerce solution for Roots in the U.S. that will be extended to Canada, including web-hosting, e-commerce technology, turnkey order management, payment processing and fraud prevention, brand-centric fulfillment, high-touch customer care, freight management programs and logistics.
With the expanded relationship, PFSweb will use a strategic distribution model for Roots in which inventory will be carried both in the United States and Canada, optimizing its inventory management system to meet customer expectations in each market and minimizing freight and inventory costs.
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