CommerceHub declares contract expansion with Sears

08 Nov '05

3 min read

Leading provider of fulfillment and integration solutions for retailers operating in multi-channel environments, CommerceHub, announced a contract expansion with Sears, leading broadline retailer providing merchandise and related services. This long-standing relationship further validates CommerceHub's leading-edge drop-ship supplier integration and fulfillment solutions, as the company continues to expand its work with existing clients.

CommerceHub has maintained a successful relationship with Sears for the past three years, having previously supported Kmart's online retail operations before the companies merged together. With the history and knowledge of working with both organizations, CommerceHub will enable Sears to rapidly integrate new suppliers and streamline its fulfillment process for online orders via the Drop-Ship Master application suite.

In addition, Sears will have the tools in place to expand its online product selection and revenues without taking on any new inventory, as well as gain complete visibility into online orders through the delivery process with a single point of integration to all of its suppliers.

'Sears' relationship with CommerceHub has enabled us to successfully manage their evolving online retail store without losing focus on providing exceptional customer service,' said Chris Shimojima, Vice President and General Manager of Sears Customer Direct. 'Based on their success together, they have expanded their relationship with CommerceHub. The company's Drop-Ship Master has empowered Sears to further broaden their product line on the Internet, and they are thrilled to move forward on maintaining their steady growth in the retail industry.'

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