Home / Knowledge / News / Information Technology / UNIQLO's NY Global Flagship Stores with Lawrence visual technology
UNIQLO's NY Global Flagship Stores with Lawrence visual technology
11
Nov '11
UNIQLO, the global clothing retailer has implemented customer guidance systems from Lawrence, a Tensator Group Company, a world leader in queue management solutions, at both its newest locations, UNIQLO New York Fifth Avenue Global Flagship and UNIQLO New York 34th Street Flagship.

The custom designed sleek, stainless steel Tensabarrier guidance system is specifically designed to echo the ultra chic store interior while helping guide customers easily through the checkout process and increase efficiencies in customer flow.

The design concept of the store is a model for future UNIQLO flagships globally. UNIQLO brought together a world-class team of creative minds to realize the best customer experience possible from store design to product layout to visual technology to efficient customer service.

“The entire store is designed with customer service in mind,” said Shin Odake, UNIQLO USA CEO. “The custom Tensabarriers allow our associates to check out customers in a quick and efficient manner. We don't like to have long lines in our stores as it's just not in the best interest of our customers.”

Both new Manhattan locations have three floors with separate cash register banks. UNIQLO leverages the fixed custom designed stainless steel Tensabarrier post and oval beams to help guide and speed customers to the next available register attendant.

“We are proud to be a part of UNIQLO's flagship stores in New York City,” said Bill Vetter, General Manager, Lawrence, a Tensator Group Company. “UNIQLO's attention to detail – especially towards customers' wait time is exemplary. By leveraging the custom Tensabarriers, UNIQLO ensures customer service excellence.”

Lawrence, a Tensator Group Company, is a recognized leader in Queue Management solutions. The company offers a large range of digital media platforms, electronic call forward systems, display and signage products, crowd and access control solutions, in-queue merchandising systems, and the Tensabarrier, the most respected barrier in the world.

UNIQLO is a subsidiary brand of Fast Retailing Co. (FR), a leading Japanese retail holding company that offers clothing under a number of brands, including Theory, g.u., Comptoir des Cotonniers and Princesse tam.tam. With sales of 814 billion yen in fiscal 2010, FR is one of the top four apparel retailers in the world.

Lawrence, Tensator Group Company


Must ReadView All

Courtesy: Raymond

Apparel/Garments | On 28th Jun 2017

Raymond plans to invest Rs 1,400 crore in Amravati plant

Raymond, Indian textiles and apparel major, has decided to invest Rs...

Textiles | On 28th Jun 2017

GST and textiles industry: Analysis and opinion

The Goods and Services Tax (GST) is at long last all set to be rolled ...

Textiles | On 28th Jun 2017

India probing dumping of polyester yarn by China

Indian government is probing anti-dumping allegations against a...

Interviews View All

Jurgen Gauger
Spreadshirt

‘Buying crowdsourced or creative designs are much more appealing to the...

Md Hanifur Rahman
Aman Group

The level of understanding the job role and organisational requirements...

Sunil Rathore
Lacoste India

‘New vendor is welcome if he offers cost, quality and timely delivery’

Suresh Patel
Sidwin Fabric

Sidwin Fabric is a manufacturer and exporter of polypropylene textiles and ...

Marten Alkhagen
Swerea IVF AB

Marten Alkhagen, Senior Scientist - Nonwoven and Technical Textiles of...

Kevin Nelson
TissueGen

Kevin Nelson, Chief Scientific Officer, TissueGen discusses the growing...

Karan Arora
Karan Arora

Bridal couture created with rich Indian heritage, exquisite craftsmanship...

Bani Batra

Bani Batra’s couture wedding collection is inspired by traditional Indian...

Silvia Venturini Fendi
Fendi s.r.l

"Yes, my confidence and positive attitude are my strengths and should be...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

news category


Related Categories:
July 2017

July 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search