Home / Knowledge / News / Information Technology / GSI Commerce extends multiyear deal with apparel firm Belk
GSI Commerce extends multiyear deal with apparel firm Belk
Nov '12
GSI Commerce, a leading provider of ecommerce and interactive marketing solutions, announced it has signed a multiyear extension with Belk Inc., the nation’s largest privately owned mainline department store company. Under the agreement, which runs through 2015, GSI will now provide multiple site support to scale with Belk’s continual growth.

GSI and Belk have partnered together since the launch of belk.com in 2008. “GSI and their expertise in direct to consumer management has proven very successful for us. We are experiencing tremendous growth and GSI’s customer service professionals have played a key role in our success,” said Ivy Chin, senior vice president of ecommerce.

Belk occupies 29 million feet of retail space, all with the single goal of satisfying the modern Southern lifestyle. “We continually strive to increase customer satisfaction, loyalty and retention. GSI’s customer service professionals are an extension of our brand, providing expertise in managing the consumer experience. We are confident that GSI will continue to deliver exceptional care to our customers and drive repeat business,” said Chin.

“Quality customer service is critical to the success of a retailer’s ecommerce business. We look forward to continuing to provide the right resources and technology to deliver a positive consumer experience on behalf of Belk,” said Tobias Hartmann, CEO of global operations for GSI Commerce.

Charlotte, N.C.-based Belk, Inc. is the nation’s largest privately owned mainline department store company with 303 Belk stores located in 16 Southern states. The company was founded in 1888 by William Henry Belk in Monroe, N.C., and is in the third generation of Belk family leadership.

GSI Commerce enables ecommerce, multichannel retailing and digital marketing for global enterprises in the U.S. and internationally.

GSI Commerce

Must ReadView All

Union textiles minister Smriti Irani addressing at the Texprocil Annual Export Awards. Courtesy: PIB

Textiles | On 22nd Oct 2016

Govt to extend special package to home textiles segment

The Central government is likely to extend the recently approved Rs...

Reebok Liquid Speed Grey. Courtesy: Business Wire

Apparel/Garments | On 22nd Oct 2016

Reebok’s Liquid Factory brings sneaker creation to US

Reebok, a pioneer in the sporting goods industry, has brought sneaker ...

Courtesy: GHCL

Textiles | On 22nd Oct 2016

GHCL to invest Rs 67.25 crore in textile division

Chemicals and textiles firm GHCL will invest Rs 67.25 crore in its...

Interviews View All

Vidhyaa Shankar. S
A Ganapathi Chettiar

'The usage of knits is getting into the boundaries of woven fabrics'

Rahuul Jashnani

‘Online economy has changed the whole dynamics of buying habits.’

Awen Delaval

'Natural fibres are appreciated for traditional authenticity'

Eric Scholler

The Indian market has huge potential in technical textiles, and by far,...

Mohammad Hassan
Biax Fiberfilm

About one in every 20 patients picks up an infection while hospitalised....

Marten Alkhagen
Swerea IVF AB

Marten Alkhagen, Senior Scientist - Nonwoven and Technical Textiles of...

Ritu Kumar
Label Ritu Kumar

‘Classics will return’ "There are a lot of people wearing western clothes ...

Robert Brunner

Golfwear and menswear brand Devereux is set for greener pastures. Robert...

Yash P. Kotak
Bombay Hemp Company

One of the directors of Bombay Hemp Company, Yash P. Kotak, speaks to...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies

October 2016

October 2016

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.


Browse Our Archives


Advanced Search