Multidev Technologies has responded to the explosive growth of smart consumer devices by developing the “ChainDrive Mobile Assistant”. This new Mobile Assistant is a component of ChainDrive’s end-to-end Retail Management Solution which allows the retailer using a mobile device to instantly engage with its customers as they move throughout the store.
Adhering to the consumer demands of service, efficiency and overall shopping experience, the ChainDrive Mobile Assistant offers retailers the opportunity to drive consumer interactions, increase staff productivity and efficiency, ultimately improving customer loyalty and revenue. Arming sale associates with tablets and/or smart phones frees them up from the confines of the counter and allows them to instantly access information on a specific product or client from anywhere in the store.
The ChainDrive Mobile Assistant Product Search provides real-time chain wide inventory visibility on item availability, size and location, and can reserve items or complete a store transfer instantly.
It also has a Customer Search feature that immediately allows the sales associate to retrieve, create, update or edit customer information. Smart search and filter capabilities are also unique features that allow for past purchase and returns history, permitting the sales associate to leverage the information to facilitate cross & up selling.
“The ChainDrive Mobile Assistant once again demonstrates our commitment to ongoing product evolution, keeping our offering aligned with the technology and functionality our clients require in order to be as efficient and profitable as possible”, stated Mark Carter, EVP at Multidev.
About Multidev Technologies Inc.
Founded in 1997, the creators of Multidev Technologies recognized the need for specialized software in the retail industry and began to develop a solution that specifically catered to a focused niche of retailers. Today, 16 years later, Multidev has emerged as an industry leader that offers two distinct products; “ChainDrive”, for the multi-channel retailer and “e-comDrive”, for the web retailer.
Designed and developed from the ground up, Multidev Technologies delivers complete and robust solutions to leading North American companies. Addressing the needs of Apparel, Footwear, Jewelry, Sporting Goods, Specialty and Department Store retailers, Multidev provides the mid-size retailer, a sophisticated, completely Integrated Retail Management System. Whether a multi-channel retailer, e-tailer or wholesaler, Multidev has a solution for you.
Multidev Technologies Inc
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