Jan '15
Eurostop customers will despatch items directly using its e-fulfilment module and the integrated system will pass shipping data across to MetaPack which will produce the label for the parcel and forward the relevant information to the courier, according to a press release.
The MetaPack solution automatically selects the most suitable carrier service for each delivery and provides proactive communication, visibility and control to the retailer. It offers over 200 different couriers, covering more than 3,500 differing delivery services. The new service will save retailers time and ensure that the consumer receives the best service at the best price. As part of the agreement MetaPack will set up the systems for existing Eurostop customers free of cost.
Shiran Liyanage, general manager, myMetaPack said, “According to research, majority of retailers report increased customer satisfaction from offering multiple delivery options. Our aim is to make ecommerce delivery more cost effective, convenient, and enjoyable by offering this flexibility and choice to consumers and making it easier for retailers to provide exceptional delivery services. Our solution is complementary to Eurostop’s retail systems. With this partnership Eurostop customers will be able to offer a wider range of delivery services to their customers and improve the overall customer experience.”
Deborah Loh, marketing manager at Eurostop said, “This partnership is a perfect fit for our business model, which has always been about designing systems to support retailers with the best systems to help them deliver the right product to customers, balancing stock levels, customer service, and profitability.”
With operations in London, Singapore, and Shanghai, Eurostop provides complete solutions for Retail management for the fashion, footwear and general merchandise sectors encompassing both hardware and software. (GK)
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