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Customer Effective & Experlogix collaborate for a holistic system
11
Jun '08
Customer Effective Inc, a Microsoft Gold Certified Partner and value-added reseller of Microsoft Dynamics CRM, announced a partnership with Experlogix to provide customers a complete quote-to-order automation solution.

The combination of Microsoft Dynamics CRM and Experlogix's Sales Configurator solution brings customers a holistic system that serves the needs of front and back office users by enhancing the usability and functionality of the CRM sales and service modules.

The Experlogix Sales Configurator allows sales representatives and/or channel partners to automate their quote-to-order process by leveraging an advanced guided-selling and rules capability, which guarantees 100 percent accuracy among all product and pricing configurations. Product options, rules and their associated pricing are typically housed in separate systems or listed in paper catalogs, which increases the time it takes to create quotes and often results in human errors.

The integration of Experlogix's Sales Configurator and Microsoft Dynamics CRM makes the product option selection and pricing process faster and more precise, thereby increasing order volumes and improving order accuracy. This translates into enhanced profitability and higher levels of customer service and customer loyalty.

“Our partnership with Experlogix to offer the Sales Configurator to CRM software clients is a valuable service enhancement which seamlessly integrates with Microsoft Dynamics CRM and expedites the product ordering process,” explains Scott Millwood, CEO of Customer Effective.

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