Home / Knowledge / News / Information Technology / GSI to close its Martinsville facility
GSI to close its Martinsville facility
01
May '09
After an analysis of capacity, the impact of virtual technologies and facility lease considerations, GSI Commerce Inc announced that it will consolidate the operations of its four U.S. customer call centers into three facilities.

As a result, the company will close its call center in Martinsville, Va., in a phased shut down that will begin in June and run through final closure targeted for the end of September.

The company released the following information regarding the consolidation effort:
• After an analysis of its customer care operations, that included capacity in existing facilities, business processes, use of virtual technologies and lease considerations, GSI Commerce concluded that it could achieve long-term operational improvements if it consolidated four call center operations into three.
• GSI will use available capacity and also hire additional employees at each of its three remaining call center facilities to support the consolidation. Additionally, GSI plans to expand its virtual network of work-at-home professionals – a successful program launched by GSI in 2007.
• GSI does not expect the consolidation to have any material impact to its 2009 fiscal year operating results. The company has not materially changed its call center volume expectations for the 2009 fiscal year.
• The consolidation includes closing the Martinsville, Va., call center and moving its client operations to facilities located in Melbourne, Fla., Eau Claire, Wis., and Brunswick, Ga.
• Under the WARN Act, GSI Commerce provided notice to 279 employees in its Martinsville, Va., call center today advising them that the company will begin a phased shut down of the facility beginning in June.
• The facility is located at 730 East Church St., Martinsville, VA, 24112, in Henry County.
The Martinsville facility was opened in 1999 and was acquired as part of GSI's acquisition of Accretive Commerce in September 2007. GSI's lease on the Martinsville call center expires at the end of the summer.
• GSI also operates a 479,000-sq. ft. fulfillment center in Martinsville. This facility is not affected by the closure of the call center. GSI employs 208 people in its Martinsville fulfillment center and has recently added business to that facility with the addition of three new clients. There could be additional hiring at this facility as new business is added during the year. The Martinsville fulfillment center is expected to hire approximately 220 seasonal workers for full- and part-time work during the fourth quarter.

GSI Commerce Inc


Must ReadView All

Serbian economy minister Goran Knezevic (left) and Taypa president Mesut Toprak after signing the MoU. Courtesy: Serbian Government/SeeNews

Textiles | On 20th Oct 2017

Turkish group Taypa to build textile factory in Serbia

Turkish textile group Taypa will invest euro 35 million ($41.2...

China’s textile & apparel exports rise 4.3% in Sept ’17

Textiles | On 20th Oct 2017

China’s textile & apparel exports rise 4.3% in Sept ’17

Registering an increase of 4.3 per cent year-on-year, the exports of...

Courtesy: Messe Frankfurt

Textiles | On 20th Oct 2017

Heimtextil to focus on textile solutions for architects

Heimtextil 2018, world's leading trade fair for home and contract...

Interviews View All

Janak Dhamanwala & Sunil Dhamanwala
Jansun

Moving towards sustainability is also a social change

Mukesh Agarwal & Rajesh Agarwal
Madhuram Fincap Pvt Ltd

Increasing prices and lack of demand main issues facing industry

Luke Otten
Wigwam Mills Inc

Wigwam aims to recycle discarded yarn that doesn’t make it through the...

Nitesh Mittal

Kusumgar Corporates is a leading manufacturer of technical textiles and...

Rikesh Mistry

Jupiter Comtex Pvt Ltd, established in 1973, started its textile machinery ...

Hardik Sanghvi

Idealin Fogging Systems has been engaged in designing and manufacturing...

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Ashok Desai
Bombay Textile Research Association

Bombay Textile Research Association (BTRA) is a leading name in textile...

Marcel Alberts
Eurofibers

Coating at a fibre level is a practice not usually seen in the...

Robert Brunner
Devereux

Golfwear and menswear brand Devereux is set for greener pastures. Robert...

Pranav Mishra
Huemn

Designers Pranav Mishra and Shyma Shetty’s Huemn is known for its...

Madhu Jain
Madhu Jain

She grew up in the walled city of Old Delhi, completed her studies, and...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

October 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Planning to Take the Leap towards
Sustainability?

Do you see sustainability as a route to business growth?

Yes No

Do you think the sustainability space has the needed tools and resources available for a business to lead change?

Yes No

Active Poll

Do you see sustainability as a route to business growth?

Yes
77.9%
No
13.2%
Skip
8.8%

Total Votes: 68

Do you think adopting a sustainable approach will be a profitable move for your business?

Yes No

Active Poll

Do you think the sustainability space has the needed tools and resources available for a business to lead change?

Yes
61.8%
No
27.9%
Skip
10.3%

Total Votes: 68

Do you want the world to know about your sustainability journey and your business’ environmental footprint?

Yes No

Active Poll

Do you think adopting a sustainable approach will be a profitable move for your business?

Yes
85.3%
No
10.3%
Skip
4.4%

Total Votes: 68

Thanks for your valuable feedback. Claim your free latest sustainability e-book.

Active Poll

Do you want the world to know about your sustainability journey and your business’ environmental footprint?

Yes
75.0%
No
11.8%
Skip
13.2%

Total Votes: 68


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search