Home / Knowledge / News / Information Technology / Rugs manufacturer Shaw adopts Vangard's Mobile Voice Platform
Rugs manufacturer Shaw adopts Vangard's Mobile Voice Platform
08
May '09
Vangard Voice Systems Inc (Vangard), the innovative provider of the AccuSpeech Mobile Voice Platform for voice powering mobile enterprise applications, announced that Shaw Industries Group, Inc., the world's leading floor manufacturer, has adopted its Mobile Voice Platform to add high productivity 'hands-free, eyes-free' voice-directed capabilities to its existing mobile supply chain applications.

Shaw, a Berkshire Hathaway company, will leverage Vangard's Mobile Voice Platform technology to further speed product delivery, customer responsiveness and achieve additional reductions in operational costs across the company's business processes.

"Shaw Industries is renowned as an industry 'game changer' through their relentless search, and adoption of new forward-thinking technologies," said Bob Bova, president and CEO of Vangard Voice Systems. "Particularly now during a struggling economy, we are pleased, but not surprised that Shaw again seized the opportunity to exploit another innovative technology, this time our Mobile Voice Platform, to drive down operational costs, improve customer service and increase employee productivity and safety."

Shaw Industries chose Vangard's Mobile Voice Platform because of its ability to non-invasively add sophisticated voice capabilities to Shaw's existing applications, improving operational efficiencies and cutting costs. Using MVP, Shaw's IT organization avoids the expensive and often risky trade-offs traditionally related to replacing or rebuilding existing and already proven mobile applications or business processes, in order to adopt voice productivity.

"Vangard's Mobile Voice Platform provides our IT professionals the ability to add high productivity voice capabilities wherever we see opportunities to improve customer service and reduce costs throughout the supply chain," said Heath Ridley, director of engineering and systems, Shaw Industries Group.

"By employing Vangard's voice solutions, we will further improve employee safety as well, by providing a hands-free, eyes free mobile capability that enables mobile employees to remain fully aware of the conditions that surround them, while achieving new levels of personal productivity and accuracy."

Shaw's first MVP implementation is a voice-powered cluster picking warehouse application that will further speed the time and accuracy of satisfying customer orders while reducing associated labor and overhead costs. Other voice-enabling projects being considered include additional warehouse applications, yard management and transportation related applications.

Shaw Industries Group, Inc., a subsidiary of Berkshire Hathaway, Inc., is the world's largest carpet manufacturer and a leading floor covering provider with more than $5 billion in annual sales and approximately 28,000 associates.

Vangard Voice Systems Inc

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