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UK retailer implements Island Pacific Planning system
04
Aug '09
Island Pacific Systems Inc (Island Pacific), a 100% owned subsidiary of 3Q Holdings Limited announced that it recently signed an agreement for Island Pacific Planning, the cornerstone of Island Pacific's Assortment Management solution, with White Stuff, a United Kingdom based retailer with 60 locations that offers quality clothing and accessories for men and women – “lovely clothes for lovely people.”

The Island Pacific Planning solution will interface with White Stuff's Enterprise Resource Planning (ERP), and will be used across all channels, including retail, web, mail order and wholesale. It will help to manage inbound stock, freight times and allocations – providing the retailer with a “one view” system.

White Stuff, which was founded in 1985, now has 60 stores across the United Kingdom. The retailer is currently opening – on average – one shop each month, and Island Pacific's appointment is intended to help underpin its aggressive growth strategy.

Island Pacific Planning consists of Merchandise Planning (incorporating Price Points and Category Mix Analysis and Key Item Planning), Store Planning (incorporating Store Clustering and Grading) and Assortment Planning.

White Stuff grades its stores, to see what option counts are required (including men's, women's and accessories). The retailer currently operates a manual Excel-based system, to support its planning and merchandising activity, and relevant information is keyed in by the merchandising team for the options to be allocated.

Venn Luscombe-Mahoney, head of IT at White Stuff, commented: “Approximately one week per month is dedicated to manually updating the spreadsheets, and that this is likely to increase with our planned growth, we realised that system needed to be updated with a sophisticated planning tool.”

“We started to look into planning systems some time ago, and have since followed a comprehensive due diligence process, which covered off areas including functionality, support, supplier experience, site visits and price performance.”

Mike Dotson, Managing Director, Europe for Island Pacific, added: “The Planning solution will not only remove the manual processes, but it should also help to minimise issues related to human error.”

“Over the coming months and years, we will work with White Stuff to improve business intelligence, accuracy and efficiency – helping the retailer to maintain its 'best of breed' status.”

Commenting on the selection of Island Pacific, Venn Luscombe-Mahoney said: “The team has been very reactive, and transparent in their approach. They are proud of their product and confident in the service they provide, and this was corroborated by a number of their clients.

“One of the main reasons we opted to work with Island Pacific was its “follow the sun” support system. If we log an issue at any time of the day or night, we can rest assured that the company will work to correct this with immediate effect.”


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