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Jane Norman selects Retail Assist for out of hours store support

05 Sep '09
4 min read

The company now operates more than 200 stores in the UK and Internationally. In the UK, it is one of the most successful young fashion brands, with some of the highest sales per square metre in the industry. The brand has carved a niche in the retail market, targeting 16 to 25-year-old fashion-conscious women with sexy and affordable adaptations of catwalk trends in clothing, footwear and accessories.

Abour Retail Assist Ltd:
Retail Assist is a leading retail-only solutions and services company, providing UK and international retailers with end-to-end business applications plus a comprehensive range of services that reduce costs, optimise retail operations and support higher revenues.

The company was the first retail-only IT services provider to be awarded ISO 20000 accreditation by the BSI.

Retail Assist clients include Jane Norman, Harvey Nichols, Selfridges, WDF, A|Wear, La Senza, Paperchase, Adams Kids, Whistles, Aurora Fashions, First Quench Retailing, The White Company, Odin Retail, Tec7 and Burberry.

In Products, it excels in developing, integrating, deploying and supporting customised Head Office and Supply Chain systems that extend from merchandising through replenishment and finance to e-commerce. These include its award-winning Merret supply chain solution.

Merret is a real-time, multi-currency, multi-channel merchandising, warehousing and stock control solution that covers all areas of the retail supply process with the exception of EPoS. Merret capabilities include product content, purchasing, warehousing, replenishment, inward and outward distribution, store back-office, retail financials, in-season planning, CRM data capture and reporting, and business intelligence and corporate performance management. Through working with third parties, Retail Assist also integrates and delivers EPoS systems.

In Managed Services, Retail Assist's proven offerings include 24/7 Help Desk, Technical Services, Operations, Data Centre, Hardware Maintenance and Disaster Recovery. Professional Services cover Retail Business Consultancy and Project Services.

The company's Managed Solutions offer hardware, software applications and services in a cost-effective Software as a Service package. Solutions are hosted and costed as affordable, revenue-based expenditure, designed around monthly payments over an agreed contractual period. This provides small to mid-sized retailers with the advantages and levels of service usually only experienced by large companies.


Retail Assist

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