Mint Velvet & Retail Assist project much appreciated
17 Feb '11
4 min read
• 3rd line support for software and applications • Hardware maintenance • Operational support for all devices including the head office server infrastructure
The project is delivered - on time and under budget Despite the pressure and the scale of the undertaking, the team delivered - on time and for 17% less than the original budget – a powerful, scalable, multi-channel merchandising system and fully transactional website, founded on a robust end-to-end retail IT and communications infrastructure.
Implementation was phased:
• Head office/distribution hub (end-to-end merchandising and supply chain system) from July-August – including build/configuration of the IBM System i hardware • Website/e-commerce, integration with Merret/fulfilment by end September • Integration with POS, all systems ready in stores/concessions by 1st October
Comments Stuart Grant: “In terms of timescales, this is the sort of project you'd be lucky to complete in nine months. By approaching things in the way we did, we completed it in three months. We weren't just talking about a few stores: this was a fully operational business, including warehousing, head office, all infrastructure, all e-commerce. What really set the project apart was the aggressive pace at which things had to happen. Working with Retail Assist and using Merret made that possible.”