Home / Knowledge / News / Information Technology / Lafuma selects Esker for outsourcing of its customer invoices
Lafuma selects Esker for outsourcing of its customer invoices
07
Apr '11
Esker, the leader in document process automation solutions, announced today that the Lafuma Group, a French-based specialist in outdoor, mountain and surfing equipment and clothing, has selected Esker for the automation and outsourcing of its customer invoices. Deployed out of Cegid's retail application, the Esker solution enables the group's seven brands (Lafuma, Millet, Eider, Oxbow, Killy, Ober and Le Chameau) to automate the processing of over 300,000 yearly invoices – 60,000 of which are outside France.

Prior to implementing the Esker solution, each company within the Lafuma Group managed its invoices internally. Every day invoices were manually printed and stuffed into envelopes, mobilizing a dozen employees. The process was not optimized and invoices for the same customer were not systematically grouped together.
To remedy this situation and to achieve cost savings, the Lafuma Group decided to outsource the sending of its customer invoices, and following a request for bids, selected Esker among five competing industry vendors.

“We selected Esker for its clear pricing, its capacity to offer low postage rates regardless of mail volume, and for its natural integration into our Cegid business application. However, it was our visit to the Esker production facility that really made the difference and cemented our decision. We were impressed by their rigorous production processes. In addition to expertise in managing customer invoices, Esker offered a unique solution which allows us to progressively evolve towards electronic invoicing,” said Olivier Salivet, Director of Information Systems, Lafuma.

Today, the Esker solution retrieves invoice data generated by the Cegid business application Orliweb, creates the invoice according to the identity of the Lafuma Group brand, and sends it, either in paper format via one of Esker's mail production facilities, or in electronic format. For paper invoices, the Esker mail facilities in France and Spain process and print Lafuma invoices at the facility closest to the recipient's address, enabling Lafuma to benefit from the lowest postal rates.

Completely integrated into the Cegid application and transparent to users, the Esker solution enables Lafuma to:

• Achieve 30-35 percent savings on postage costs, thanks to low postage rates, regardless of volume – from batches to individual mail pieces
• Automatically group invoices to the same recipient into one envelope
• Clearly identify invoice production costs, thanks to detailed Esker reports
• Ensure customer invoice tracking and resolve disputes more quickly
• Benefit from increased capacity by mailing invoices via Esker mail facilities in France and Spain
• Allow customers to choose the invoice reception format – either paper or electronic
• Reinforce its environmental positioning by progressively quitting paper

“Esker solutions enable us to improve our productivity and to benefit from reliable customer invoice tracking. The 30 to35 percent savings achieved on postage costs, the grouping of invoices and the decrease in the number of envelopes used, deliver strong return on investment. The adoption of electronic invoicing by our customers should also allow us to achieve additional savings,” concluded Salivet.

Implemented at Lafuma's headquarters as well as at its Oxbow and Ober subsidiaries, the Esker solution will be progressively deployed at the other companies over the course of 2011.

Beyond this first step, Lafuma plans to extend document automation and outsourcing to other types of documents including order confirmations, collection letters, pay slips and simple mail.

Esker S.A.

Must ReadView All

Textiles | On 22nd Apr 2017

Strong rupee & weak trade to affect textile exporters

Textile and apparel exporters' earnings and EBITDA margins will be...

Textiles | On 22nd Apr 2017

Myntra acquires InLogg

With an aim to strengthen supply chain and logistics, Flipkart-owned...

Textiles | On 22nd Apr 2017

Aditya Birla Group launches new variant Liva Crème

After its successful launch of high quality fabric Liva in 2015,...

Interviews View All

Nuno Venda
ROQ

‘There has been an increase in demand for water based inks, rather than...

DK Sharma
Velocity Apparelz

We constantly communicate with employees at all levels

Dharmendra Shah
Ozone PB Spintex Limited

‘We have made huge investments to ensure quality yarn production.’

Mark Paterson
Technical Absorbents Ltd

Mark Paterson, R&D manager of Technical Absorbents Ltd talks about Super...

Kerem Durdag
Biovation II LLC

Kerem Durdag, CEO, Biovation II LLC, provides an insight into future...

Suresh Patel
Sidwin Fabric

Sidwin Fabric is a manufacturer and exporter of polypropylene textiles and ...

Judy Frater
Somaiya Kala Vidya

Among the many honours showered on Frater, including Fulbright and Ford...

Igor Chapurin
Chapurin

"Now we can see the Russian trend in international fashion. And Russian...

Madhu Jain
Madhu Jain

She grew up in the walled city of Old Delhi, completed her studies, and...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH
April 2017

April 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search