September 08, 2008


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Home >> Information Technology Solution > Case Study
   
Case Studies
 The Shane Company
 VersaPOS

The key attributes of VersaPOSTM included:

  • Layaways, which allowed to create, add/delete items, payments, trade-ins, pickups/partial pickups, Layaway, cancellation, layaway forfeiture
  • Other Store Returns/Exchanges
  • IRS Cash Limit Checks to prompt customer to fill IRS form
  • No Sale transactions - Petty Cash in/out, Tender Type
  • Changes, Layaway forfeiture refund
  • A versatile search ability to search for and narrow down on the serialised items based on criteria such as
    department, product type, category type, style type, SKU
  • Customised pick-up and drawer session maintenance
  • Sophisticated end-of-day settlement as well as reconciliation
  • Drawer session report and end-of-day "balance sheet" such as report listing the debits/credits
    to various account heads and track discrepancies to the smallest details
  • Ability to make payments through accounts of various financial institutions
  • Facilitates picking up items reserved/purchased on the e-store
  • A robust data transfer mechanism for data transfer between the back office system and the store's database.

Benefits and Results

The Shane Company achieved breakthrough results with the VersaPOSTM. The key benefits were:

  • Reductions in customer wait time by 80%
  • Reduction in training time of new store personnel
  • Ability to perform all POS transactions in a single POS gateway screen as against multiple screens
  • On-time completion of the implementation within budget.

Technical Overview

  • Systems Architecture: Windows Client Server Architecture based on COM development methodology
  • Hardware Platform: Server - Windows 2000 Server running SQL Server 2000
  • Modules: Point of Sale, Layaway (snap-in), System Setup, System Parameters, Utilities.






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