Effective and efficient management is necessary for retailbusinesses to run according to plan. Managers need to constantly improvethemselves to keep up with the ever-changing demands of the business.Leadership is so important, especially during busy seasons. Use these steps tocome up with a plan that works for you. Being a manager is no easy task, butwith a proper plan in action, you can make it run smoothly, increasing sales,decreasing loss, and improving the happiness of your employees and customers.


Communication is the most important skill that a manager canpossess. Communicating with customers, employees, other managers, and owners isessential to running a retail store or boutique. Make sure that you are alwaysworking on your listening skills. It's a great way to earn respect, soak upuseful knowledge, and diffuse tense situations.


People like to know that they've been heard. If someonecomes to you with an idea of how to better run the business, you should listen.It doesn't matter if it's the lowest employee on the totem pole, you still needto listen and give the employee the attention that they deserve. After all,they are the ones on the front line, dealing with customers and store problemsdirectly. You can learn a lot from someone who is in that position.


Listening to customers is also a valuable practice. If thereis a problem and a customer is irate, then you need to pay attention. Don'tquickly try to fix the problem. Make sure that they have had their say. Manytimes, if you just listen, the customer gets their gripe off their chest andwill calm down. Identify with their concern by being understanding, sympatheticand empathetic before you start rattling off solutions. Make sure that theirfeelings are validated and you'll go far in dealing with irate customers.


Besides making employees and customers happy, managers alsohave to make sure that the business itself is running smoothly. This requiressome thought and planning. Think one to two months into the future. Creategoals for employees and for yourself. Promotions need to be well thought outbefore you implement them. You can't just slap a sale sign on a garment rackand be done.


Think about what your customers will see and feel when theywalk into the store. Are they excited about the products that they see? If not,you will need to update your retail displays and arrange things in a way thatmake them more interesting and exciting. Advertise your sales before you havethem and be prepared for the extra shoppers. You will need extra inventory,possibly extra staff, and your clothing racks need to be kept full.


Being a good manager requires extra work on yourself, notjust your store, so commit yourself to research and implementation. You'll seea difference in no time.


John Garvey is on the staff of Only Garment Racks, a leadingonline source of garment racks including clothing racks. Find a high qualitygarment rack or clothing rack at

&sec=article&uinfo=<%=server.URLEncode(2276)%>" target="_blank">http://www.onlygarmentracks.com.


Source:Ezinearticles.com