Interview with Mr. Rolf Habben-Jansen

Mr. Rolf Habben-Jansen
Mr. Rolf Habben-Jansen
Damco (AP Moller-Maersk Group)
Damco (AP Moller-Maersk Group)

So, at Damco, what fundamentals go as base defining Supply Chain Management?

Damco is one of the world’s most experienced providers of integrated supply chain management solutions. We manage the complex global flows of goods, information, and financials for some of the world’s largest companies and are proud to have the one of the highest customer retention rate in the industry. Our supply chain management service covers all the export import activities right from Purchase Order Management to vendor co-ordination at the origin, export cargo consolidation, documentation management and import co-ordination. We have detailed and mutually agreed Standard Operating Procedures (SOP’s) and Key Performance Indicators (KPI’s) that form the basis of our business objectives agreed with the customers. During the years we have refined the principles of prevent, manage and resolve methodology ensuring supply chain control, visibility and reliability. Through constant internal and external measurements we know, and can act on, performance issues in our customer’s supply chain whilst driving consistency in performance and processes, thus reducing waste. Our visibility solution allows customers to always have the latest information on their supply chain performance, either through our extensive EDI (electronic data interchange) program or ad-hoc search and reporting capabilities through myDamco. Our global set up and local knowledge enables customers to explore opportunities in new markets with complete integrated solutions. From warehousing and distribution services to purchase order and quality management, we can get the right supply chain in place so customer’s business can move fast. Moreover, we also have a well defined supply management service offering in the Green logistics domain. Damco’s green logistic service focuses particularly on supplier and customer related activities, i.e. helping customers ascertain and reduce their carbon footprint. Damco has so far developed two supply chain products. 1.SupplyChain CarbonCheck – a product which was launched globally at the end of 2007 and implemented by some of the world’s largest retailers. With this product, Damco assists customers in estimating and reducing CO2 emissions from the customer’s logistics activities. 2.SupplyChain CarbonDashboard – a product which delivers a quarterly graphical representation of customer’s logistics footprint at shipment, product group and mode of transport (ocean, rail, truck, barge and air) levels. It enables the customer to get a detailed understanding of what causes carbon emissions and locate its carbon hot spots – and to closely track the effects of any new reduction initiatives. Also, as the newest addition to our green logistics services portfolio we started offering Packaging Optimization Service in 2010; a service that can reduce total logistics costs by 10% and at the same time minimize the environmental impact. Over and above we have industry leading capabilities in Supply Chain Development (SCD). We have on-the-ground experts located in main sourcing and consumption areas equipped with a practical and recognized approach to supply chain optimization. We thrive on bridging theory with practice and exploring new ideas that create innovative solutions, by benchmarking the customers supply chain performance with industry peers and identifying improvement areas that deliver dollar value and improved speed to market.

Interesting! <br></br> Well, amongst plethora of your Group’s services, there exist offerings for Petrochemical sector too. This sector demands high-risk management and set of special services different from apparel or footwear. Obviously, not a cakewalk! What say?

At Damco, we believe that no two customers are the same. This gives rise to our basis functional methodology of first building a thorough understanding of our customer’s business and then accordingly designing a best-suited solution, which caters to the specific logistic requirements of the customer. To achieve this we have teams of industry experts who work closely with our customers to continuously develop and share industry best practices. The same is followed for our Chemicals industry vertical, which like apparel and footwear is also a focus vertical for us. We have chemical industry experts in various locations who work closely with customers to design the best solution across their requirement. We specialize in providing robust and flexible solutions focused on safety and operational optimization, which will support inventory reductions whilst increasing customer’s profitability. In addition to our core transport and supply chain solutions, we offer a range of specific services and solutions such as bulk raw material storage and handling, process review, analysis and optimization through dedicated supply chain development chemical expertise, documentation and reporting, Supply chain carbon emission tracking, reporting and reduction, service to the chemical industry. Chemical industry by nature of its commodities requires logistics practices which are safe, secure and environmental friendly. To manage risks Damco has a well defined HSSE framework - Health, Safety and Security of all our employees and business operations and the protection of the Environment. At Damco, conducting our operations in a healthy, safe, secure and environmentally sustainable manner is a priority at all time.
Published on: 19/09/2011

DISCLAIMER: All views and opinions expressed in this column are solely of the interviewee, and they do not reflect in any way the opinion of

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