Interview with Chris Chang

Face2Face
Chris Chang
Chris Chang
Managing Director
DS-Concept
DS-Concept

What are the latest technologies used? Which of these do you use?

While we pride ourselves on our personal touch and hands-on approach, we have adapted to streamlined factoring software. Of course, this is something you get from every factor. With our team of trade and finance experts, we differentiate ourselves by providing a consultancy-like approach that our competitors are not fit to or qualified to offer. DS-Concept has recently partnered with the cloud-based supply chain management platform, GT Nexus. By leveraging the historical sales data on the platform, DS-Concept is now providing fully comprehensive supply chain finance for many buyers and sellers in the global apparel trade. Harnessing the power of the GT Nexus, we can better assess client needs and provide faster funding to global suppliers with higher advance rates.

How do you ensure accuracy and speed simultaneously?

Our global team comprises representatives from four different continents. So, we can provide round-the-clock customer support and funding within 24 hours. We assign each client a specific account manager, but also rely on our global network to better align our client's global business needs.

How many brands are you associated with?

We finance sales to many brands in the United States of America and Europe. These include Gap, Ralph Lauren, H&M, Dockers, Target, Walmart, Steinmart, Debenhams, Arcadia Group, Urban Outfitters, Express, Forever 21 and many more.

What percentage of your clientele comes from Asia? What is the growth percentage recorded in sales from this region?

About 70 per cent of our apparel and textile clientele is based in Asia. With our firm's offices in places like China, Bangladesh, Pakistan and Turkey, we tend to be a natural fit for exporters located in these key markets and the global brands sourcing from these locations. Our business in Asia has grown 30 per cent year-on-year in the last two fiscals.

Please state some of your observations on the working of the global apparel industry.

One of the most obvious, but important, trends has been the movement of apparel manufacture to south-east Asia. As China quickly transforms into more of a consuming market, we have seen many of the low-margin manufacturers disappear or relocate to places like Vietnam, Cambodia and Myanmar. There is still place in China for highly skilled manufacturers, and it will be there for the foreseeable future. But with rising wages, it is inevitable that more producers will have to do the same to keep up with strict price demands from the major brands. We are noticing how exporters have to compete on payment terms in order to secure major, and even regional, buyers. Without offering open account payment terms, many textile and apparel exporters are getting left behind. Our non-recourse export factoring is a great tool to equip the exporter with sufficient working capital and credit protection to offer longer payment terms to new and existing global buyers. Regardless of the short and long-term trends, DS-Concept will continue to follow and service the needs of the apparel and textile trade around the globe. With clients in over 70 countries, we are well equipped to support growing exporters in both the emerging and developed markets.
Published on: 19/04/2016

DISCLAIMER: All views and opinions expressed in this column are solely of the interviewee, and they do not reflect in any way the opinion of Fibre2Fashion.com.

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