Job Description
Meeting the territorys sales & collection targetsBreaking down zone targets into customer targets at the start of the monthVisiting the customers as per the travel planBooking orders when visiting the customersChecking stocks at customers place to confirm orders to be bookedProviding order status information to customersCollecting cheques/DDs for collectionsEnsuring that customers pay as per pay term, hence, track payments on customer visitsSell complete product range Upgrade customers to premium productsCreating a demand for the companys productsEngaging with buying houses personnel for product specificationVisiting the merchandisers, production team along with the regular purchase managersCarrying the product promotion materials and making it available for the key decision makersOrganizing for product presentations and seminarsRetaining existing customersRegular visitations as per the travel planAttending to customer queries promptly Ensuring supplies in timeLiaising with office to address administration issues like credit/debit notes, shipment details in case of delays, status of orders givenTimely information about new productsSharing relevant product information on features, benefits, correct usageMaintain contacts in all relevant customer personnel in merchandising, design etc, other than purchase.Prospecting for new customers in order to expand the customer base.Obtaining new customer information through various means as newspaper, customer referral, website etc.Visiting new customersVisiting uncovered areas in existing territoryMarket intelligence gathering.Collecting competition information on new product launches, product prices etc .. from tradeAssessing competition share at customersGathering information on customers receiving specific recognition awards from competition for turnover etc.Keeping regular tabs on competition activities like presentations, seminars etc..Gathering competition materials and tools from the customers and updating the decision makersImplementing the companys market strategies at the grass root levelImplement price increaseInitiate direct supplies wherever possibleOffering coats sewing solutionsEnsuring a high level of customer service at the front line level in terms of product & technical informationProper product recommendations / Thread advisoryVIII. Handling customer complaints quickly and efficiently. Timely submission of relevant reports
Key Skill
Eligibility Criteria
Informations:
Company Profile
Madura Coats Pvt Ltd
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