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Job in Shoppers Stop Ltd. for Senior Customer Care Associate

Senior Customer Care Associate
Posted On :21-Jul-2016

Shoppers Stop Ltd.

Job Location : Bangalore (India)

Experience : 2-3 Years

Salary : Undisclosed

Job Description

Presenting the product or service favorably and in a structured professional way face-to-face.
Listening to customer requirements and presenting appropriately to make a sale.
Acting as a contact between a company and its existing and potential markets.
Gathering market and customer information.
Representing company at trade exhibitions, events and demonstrations.
Negotiating on price, costs, delivery and specifications with buyers and managers.
Challenging any objections with a view to getting the customer to buy.
Advising on forthcoming product developments and discussing special promotions.
Checking the quantities of goods on display and in stock.
Reviewing your own sales performance, aiming to meet or exceed targets.
Gaining a clear understanding of customers' businesses and requirements.

Key Skill

Customer Care,Negotiation,sales,Product Knowledge,Visual Merchandising

Eligibility Criteria

Graduate or Post graduate with relevant experience of 2 to 3 years

Informations:

Salary : Undisclosed
Category : Retail
Subcategory : Sales Associate / Manager
Gender Prefrence : Any
Position : 20
Role Senior Customer Care Associate

Company Profile

Shoppers Stop Ltd.

The foundation of Shoppers' Stop was laid on October 27, 1991 by the K. Raheja Corp. group of companies. Being amongst India's biggest hospitality and real estate players, the Group crossed yet another milestone with its lifestyle venture - Shoppers' Stop. From its inception, Shoppers' Stop has progressed from being a single brand shop to becoming a Fashion & Lifestyle store for the family. Today, Shoppers' Stop is a household name, known for its superior quality products, services and above all, for providing a complete shopping experience.

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