Home / Knowledge / News / Announcement / Oerlikon unveils new version of online service portal

Oerlikon unveils new version of online service portal

Apr '20
Pic: Oerlikon
Pic: Oerlikon
Oerlikon Manmade Fibers segment has released the optimised version of its myOerlikon.com service portal, for the products and services of its Oerlikon Barmag, Oerlikon Newmag, and Oerlikon Nonwoven brands, making it more user-friendly. It allows customers to access tailored services with greater ease, and in nine different languages and around the clock.

Just glancing at the new look of the upgraded service portal reveals what users can expect. The platform provides them with comprehensive digital access to all relevant information on their in-stalled machine base by means of PC, tablet, or smart device. Each and every machine park usually has numerous associated documents, ranging from manuals, circuit diagrams, and 3D drawing-supported original parts catalogues, all the way through to operating instructions and final documents. The website continually bundles and updates this information, while also providing users with additional communications on potential machine modernisations and upgrades and on special offers tailored to the respective production system, Oerlikon said in a press release.

At the same time, users can access the new e-commerce platform, which operates in parallel. Far from being merely a shopping platform, customers can not only place orders comfortably here, they can also send online inquiries to Oerlikon, view prices, and warehouse stocks and track inquiries, quotations and orders already made or placed, among many other things. As a result of online access to original parts catalogues for the respective customer machines and systems, erroneous orders are a thing of the past. Log-in is secure for users, as are all transactions carried out using the platform. With this, Oerlikon is implementing real security for all virtual purchases. All data exchanged is fundamentally encrypted and hence protected against unauthorised access.

“With the new service portal, we are supplying customers with a tool with which they can plan and steer all processes relating to maintenance, operation, and spare parts provision for their machine parks – constantly updated, customised and available around the clock. Here, users benefit from stable production performance, a high degree of operating reliability and optimised product quality, because high-quality end products and efficient production are dependent on the optimum condition of the system,” Ingo Scholz, project manager for myOerlikon and e-commerce at Oerlikon said.

Fibre2Fashion News Desk (GK)

Must ReadView All

Pic: Shutterstock

Textiles | On 23rd Jan 2021

Belarus unveils five-year light industry plan

Bellegprom, the light industry concern of the Belarusian ministry of...


Textiles | On 23rd Jan 2021

US cotton exports rise on China demand: USDA report

Despite US cotton production falling 5 million bales from the...

Pic: Shutterstock

Apparel/Garments | On 23rd Jan 2021

Explore new markets for RMG industry: Bangladesh minister

Bangladesh commerce minister Tipu Munshi recently highlighted the...

Interviews View All

Siddharth Biyani, Mangalam Industries Pvt Ltd

Siddharth Biyani
Mangalam Industries Pvt Ltd

‘The manufacturing sector is improving day-by-day, becoming better in...

Textile Industry, Head honchos

Textile Industry
Head honchos

Value of 'Made in India' should get more importance

Cyril Pereira, Reed Exhibitions India, organiser of Asian Machine Tool Exhibition 2016

Cyril Pereira
Reed Exhibitions India, organiser of Asian Machine Tool Exhibition 2016

'Major problem in the textile machinery manufacturing industry is the lack ...

Abhishek Ralli,

Abhishek Ralli

Founded in 1962 in Agra, Guide Footwear manufactures men’s footwear for...

Harsh Shah,

Harsh Shah

Fynd is the central online shopping destination for fashion, offering...

Carolin Russ,

Carolin Russ

Weko, Weitmann & Konrad GmbH & Co KG, based in south Germany, is...

Sameer Sonkusale & Rachel Owyeung, Tufts University

Sameer Sonkusale & Rachel Owyeung
Tufts University

A team at the Tufts University in Massachusetts was recently in news for...

Pierre Wiertz, EDANA

Pierre Wiertz

EDANA, the international association serving the nonwovens and related...

Daniel Odermatt, Ventile

Daniel Odermatt

Ventile is a registered trademark used to brand a special high-quality...

Samar Firdos, Arvind Ltd

Samar Firdos
Arvind Ltd

<b>Samar Firdos</b>, Chief Manager (Design) at Lifestyle Apparel Denim...

Rupa Sood and Sharan Apparao, Nayaab

Rupa Sood and Sharan Apparao

Nayaab, an exhibition meant to celebrate Indian weaves, is in its second...

Prathyusha Garimella, Prathyusha Garimella

Prathyusha Garimella
Prathyusha Garimella

Hyderabad-based designer <b>Prathyusha Garimella</b> is known for blending ...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies


Leave your Comments

January 2021

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

Advanced Search