Home / Knowledge / News / Apparel/Garments / Marks & Spencer global sales up 7% in Q4 FY'13
Marks & Spencer global sales up 7% in Q4 FY'13
11
Apr '13
M&S delivers strongest quarterly sales growth in the last two years
-Group sales +3.1% 
-Total UK sales +2.6%: Food +6.3%; GM –2.2%
-Like for like UK sales +0.6%: Food +4.0%; GM –3.8%
-Multi-channel sales +22.9%
-International sales +7.0% 
 
 
Marc Bolland, Chief Executive said:
“We are working hard on improving our performance in General Merchandise and, despite difficult trading conditions; we made progress in our operational execution.
 
“We delivered an excellent result in Food, with performance well ahead of the market, as customers continued to trust us for provenance and quality. We are increasingly seen as the destination shop for special occasions.
 
“Multi-channel sales growth accelerated and our International business also performed well during the quarter.”
 
Trading summary
In General Merchandise we faced difficult trading conditions. We held our full price trading stance for much of the quarter but, as the promotional activity in the marketplace intensified in March, we reacted with selected tactical offers.
 
Customers are responding well to better editing of our Spring/Summer product ranges particularly our recent ‘Perfectly' campaign. The new team has started to deliver operational improvements, with both availability and stock management ahead of last year.
Food had an excellent quarter. We have now delivered over three years of consistent positive LFL sales growth. Our continued focus on improving our product ranges means that we have become a destination of choice for customers looking for quality and innovation, particularly for special occasions in the year. This helped us deliver our biggest ever Easter week. 
 
Good food starts with good ingredients. We are extremely proud of our long-term relationships with farmers and suppliers, which are based on trust, provenance and market leading quality at all times. As a result we were pleased to be unaffected by the recent issues affecting the food industry. The investment we have made in our operational execution, from new systems to better customer service, has helped us deliver further improvement in product availability.
 
Multi-channel growth accelerated in the quarter as a result of the increased participation in our click and collect offer, ‘Shop Your Way', as well as increased traffic to our website. Mobile sales grew by over 70% on last year as we continue to improve the mobile shopping experience for our customers including a recent upgrade of our mobile app. Our new e-commerce distribution centre starts operating later this month and our new web platform is on track to launch in Spring 2014.
 
The International business continues to perform well. Our franchise business in the Middle East delivered a good performance and, in Asia, our key markets in India and China continued to trade strongly. Despite the macro-economic issues in some of the legacy markets, our performance in Europe improved in the quarter.
 

Marks & Spencer


Must ReadView All

Pic: Shutterstock

Textiles | On 22nd Feb 2020

Pharr sells Pharr High Performance to Coats Group

Pharr, a provider of differentiated textile products and assorted...

Pic: Shutterstock

Textiles | On 22nd Feb 2020

TOAI highlights importance of textiles in auto industry

The first edition of the conference 'Textile Opportunities in a...

Pic: Shutterstock

Textiles | On 22nd Feb 2020

Cocona's 37.5 fibres to have new biodegradable additive

All of the 37.5 staple fibres and filament yarns by Cocona, will now...

Interviews View All

Top executives, Textile & apparel bodies

Top executives
Textile & apparel bodies

Textile industry would like to see inclusion of cotton yarn under MEIS and ...

Top executives, Textile industry

Top executives
Textile industry

Union budget 2018-19 will have positive impact on apparel industry

Top executives, Textile industry, India

Top executives
Textile industry, India

Such fairs are a must for industry to showcase new innovations

Madhu Sudhan Bhageria,

Madhu Sudhan Bhageria

Incorporated in August 1990, Filatex India Ltd manufactures manmade...

Gagan Gulati,

Gagan Gulati

PG Silk Mills Private Limited had a humble start with a hand-dyeing unit....

Ravindra Jain, Ashish Baid,

Ravindra Jain, Ashish Baid

Oswal Prints Private Limited has been manufacturing and exporting ethnic...

Georg Reinhold, Trützschler  Nonwovens & Man-Made Fibers

Georg Reinhold
Trützschler Nonwovens & Man-Made Fibers

Trützschler Nonwovens & Man-Made Fibers, a part of the Trützschler Group,...

Marten Alkhagen, Swerea IVF AB

Marten Alkhagen
Swerea IVF AB

Marten Alkhagen, Senior Scientist - Nonwoven and Technical Textiles of...

Eamonn Tighe, Nature Works LLC

Eamonn Tighe
Nature Works LLC

Eamonn Tighe, Fibres and Nonwovens - Business Development Manager of...

Anjali Bhaskar, Samatvam

Anjali Bhaskar
Samatvam

Anjali Bhaskar has an experience of 12 years in the fashion industry. She...

Silvia Venturini Fendi, Fendi s.r.l

Silvia Venturini Fendi
Fendi s.r.l

"Yes, my confidence and positive attitude are my strengths and should be...

Sneha Arora, Label Sneha Arora

Sneha Arora
Label Sneha Arora

Sneha Arora, an alumnus of National Institute of Fashion Technology,...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


February 2020

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.


Advanced Search