JCPenney appoints Catherine West as new COO

06 Jun '06
3 min read

J. C. Penney Company Inc announced that Catherine G. West will join the Company as executive vice president and chief operating officer. She will report to Myron E. (Mike) Ullman, III, chairman and chief executive officer, and join the Company's Executive Board.

Ms. West comes to JCPenney from Capital One Financial Corporation, where she served most recently as president of one of its largest divisions, the U.S. Card business.

In her new position, Ms. West's responsibilities will include Stores, Logistics and Supply Chain operations, and Property Development initiatives, including new stores. JCPenney recently announced plans to open 27 stores in 2006 and an additional 150 stores in 2007-2009.

Ms. West joined Capital One in 2000 as senior vice president of U.S. Consumer Risk Operations, where she championed the company's successful financial solutions reinvention efforts. Her many accomplishments and contributions led her to serve in multiple leadership roles throughout the company and, in 2004, Ms. West was named president of Capital One's highly profitable U.S. Card business, with responsibility for credit card product development, marketing, customer relations, collections and recoveries and customer contact operations across the U.S.

At March 31, 2006, Capital One's U.S. Card business had $47.1 billion in managed loans, $2.0 billion in managed revenues, and generated $602.8 million in net income. She also served on the company's Executive Committee and as president and director of Capital One Bank.

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