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Lifestyle retailer Orvis rolls out NSB's .NET based store solution
18 May '05
4 min read
According to Mark Holmes, Vice President of Information Services for Orvis, “Strong leadership, a common understanding of what success looked like from the earliest stages of the sales process, and an unrelenting commitment to achieve that vision of success, enabled Orvis and NSB to deliver a quality result together.”
“The collaboration on this project was exemplary,” adds Sandy Walls, Vice President of Client Services for NSB. “The project team — led by Ken Smith (Orvis) and Martin Dube (NSB) — maintained a diligent focus on the endgame and objectives, and adjusted the course as necessary to keep the project on track and on budget. Truly a commendable job
on both sides.”
A successful deployment behind them, Orvis is now looking into the next phase of the project. “The most important change is yet to come,” says Holmes. “With a certified .NET POS platform in place, we are now positioned to incorporate true multichannel retailing practices into our business by leveraging Web service assets in the store, on our website, and in our call centers. I feel like we are poised to jump out ahead of our competitors, and implement the capabilities that everyone's talking about.”
Connected Retailer Store is a comprehensive and innovative store automation system that delivers enhanced multichannel retailing capabilities, improved employee productivity, and increased levels of customer service and spend. The solution, which continually evolves in
“The collaboration on this project was exemplary,” adds Sandy Walls, Vice President of Client Services for NSB. “The project team — led by Ken Smith (Orvis) and Martin Dube (NSB) — maintained a diligent focus on the endgame and objectives, and adjusted the course as necessary to keep the project on track and on budget. Truly a commendable job
on both sides.”
A successful deployment behind them, Orvis is now looking into the next phase of the project. “The most important change is yet to come,” says Holmes. “With a certified .NET POS platform in place, we are now positioned to incorporate true multichannel retailing practices into our business by leveraging Web service assets in the store, on our website, and in our call centers. I feel like we are poised to jump out ahead of our competitors, and implement the capabilities that everyone's talking about.”
Connected Retailer Store is a comprehensive and innovative store automation system that delivers enhanced multichannel retailing capabilities, improved employee productivity, and increased levels of customer service and spend. The solution, which continually evolves in
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