Home / Knowledge / News / Fashion / ForeSee Results to assist Chico's FAS
ForeSee Results to assist Chico's FAS
31
Jan '08
Chico's FAS is working with ForeSee Results to measure online customer satisfaction with three brand websites: Chico's, Soma Intimates and White House | Black Market.

“ForeSee Results will provide key data points and analysis which will assist us in evolving our online customer experience,” said Stephen Carvelli, Director of E-Commerce, Chico's FAS, Inc. ”ForeSee enables us to benchmark customer satisfaction across all three of our brands, continuing our tradition of outstanding customer service.”

Using the proven methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), ForeSee Results determines how satisfied site visitors are with the online channel. Going further, the predictive ACSI methodology shows Chico's FAS how improvements to specific areas of the sites will result in increased satisfaction, loyalty, and sales online.

Online customer satisfaction measurement complements Chico's existing web analytics, providing the company with a way to gain more comprehensive insights about online shoppers.

“Chico's is taking its online metrics to the next level by adding an attitudinal component to the behavioral data it is already collecting. Chico's is sure to receive valuable insights that will make the data more actionable and forward-looking,” said Larry Freed, President & CEO of ForeSee Results.

Chico's FAS Inc


Must ReadView All

Courtesy: Asmara Group

Apparel/Garments | On 20th Sep 2018

Fragmented nature of Indian apparel sector major challenge

A major challenge for the Indian apparel sector is its fragmented...

Courtesy: Pexels

Textiles | On 20th Sep 2018

Risk to US consumers grows with tariff escalation: NRF

The US National Retail Federation (NRF) has expressed disappointment...

India's 2018-19 forward cotton export contract up by 100%

Textiles | On 20th Sep 2018

India's 2018-19 forward cotton export contract up by 100%

Rise in demand from China, lower domestic prices and depreciation of...

Interviews View All

Veronique Lee, Modavanti

Veronique Lee
Modavanti

‘Sustainable fashion is trending upwards, slowly but surely, as people...

Manfred Mentges, Sedo Treepoint GmbH

Manfred Mentges
Sedo Treepoint GmbH

We see a higher demand in colour management systems, as customers see big...

Luke Otten, Wigwam Mills Inc

Luke Otten
Wigwam Mills Inc

Wigwam aims to recycle discarded yarn that doesn’t make it through the...

Rajat Jaipuria,

Rajat Jaipuria

Activewear brand Soul Space promotes organic cotton farming and...

Umang Banthia,

Umang Banthia

Established in 2005, SL Banthia Textiles manufactures coated fabrics....

Franco Ravazzi,

Franco Ravazzi

Italy-based Tessimenti E Orditi Tinti (T.O.T SRL) specialises in stocking...

Lynda Kelly, Suominen Corporation

Lynda Kelly
Suominen Corporation

Suominen Corporation is a manufacturer of nonwovens as roll goods for...

Pierre Wiertz, EDANA

Pierre Wiertz
EDANA

EDANA, the international association serving the nonwovens and related...

Davide Vigano, Sensoria

Davide Vigano
Sensoria

Sensoria is a leading developer of smart garments and IoMe (Internet of...

Bani Batra,

Bani Batra

Bani Batra’s couture wedding collection is inspired by traditional Indian...

Sandeep and Sarah Shaikh Gonsalves, SS Homme

Sandeep and Sarah Shaikh Gonsalves
SS Homme

SS Homme celebrates the craft of traditional tailoring through the bespoke ...

Robert Brunner, Devereux

Robert Brunner
Devereux

Golfwear and menswear brand Devereux is set for greener pastures. Robert...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


September 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Advanced Search