Interviews
NEW programs for jewelry protection
03 Mar '08
2 min read
N.E.W. Customer Service Companies Inc (NEW), the leading provider of extended service plans and buyer protection programs for consumer products, announced the launch of a unique, affordable lifetime jewelry warranty program just in time for alentine's Day.
The first retailer participating with NEW in this exciting program is JCPenney, which introduced the program to consumers on January 27 in approximately 900 retail stores in 44 states across the country.
Compared with other types of lifetime plans, the NEW lifetime warranty gives fine jewelry customers more benefits and greater ease at an affordable price. The plan gives consumers guaranteed protection on the value of their fine jewelry purchases during the entire time the pieces are owned.
“At NEW, we continually look for ways to partner with our clients to develop new and better ways to deliver outstanding services to consumers,” said Tony Nader, CEO of NEW.
“This lifetime protection plan is a great example of the win-win kinds of solutions we like to deliver.
It gives consumers peace of mind by providing a simple, affordable and comprehensive solution for avoiding high replacement costs that often come with the damage of valuable jewelry assets.
And by providing such a great service at a low cost, the program also gives retailers another way to build brand loyalty and extend the positive lifecycle of their customer relationships.”
The NEW lifetime jewelry protection plan is simple yet comprehensive—it bundles all the most popular jewelry protection benefits into one easy to use program. The plan provides coverage for whole pieces—including coverage for an entire ring against defects, includes free shipping and free first-time ring sizing, and the contract is fully transferable within the first 90 days of ownership.
NEW has been partnering with retailers in the fine jewelry market to provide protection plans since 1992 and currently provides customer care solutions to more than 20 jewelry retailers across the nation.
The first retailer participating with NEW in this exciting program is JCPenney, which introduced the program to consumers on January 27 in approximately 900 retail stores in 44 states across the country.
Compared with other types of lifetime plans, the NEW lifetime warranty gives fine jewelry customers more benefits and greater ease at an affordable price. The plan gives consumers guaranteed protection on the value of their fine jewelry purchases during the entire time the pieces are owned.
“At NEW, we continually look for ways to partner with our clients to develop new and better ways to deliver outstanding services to consumers,” said Tony Nader, CEO of NEW.
“This lifetime protection plan is a great example of the win-win kinds of solutions we like to deliver.
It gives consumers peace of mind by providing a simple, affordable and comprehensive solution for avoiding high replacement costs that often come with the damage of valuable jewelry assets.
And by providing such a great service at a low cost, the program also gives retailers another way to build brand loyalty and extend the positive lifecycle of their customer relationships.”
The NEW lifetime jewelry protection plan is simple yet comprehensive—it bundles all the most popular jewelry protection benefits into one easy to use program. The plan provides coverage for whole pieces—including coverage for an entire ring against defects, includes free shipping and free first-time ring sizing, and the contract is fully transferable within the first 90 days of ownership.
NEW has been partnering with retailers in the fine jewelry market to provide protection plans since 1992 and currently provides customer care solutions to more than 20 jewelry retailers across the nation.
N.E.W. Customer Service Companies Inc
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