Linen management solutions provider Angelica Corporation announced significant reorganization of its operating management structure. The reorganization is designed to increase focus on customer service and satisfaction, thereby improving revenue growth.
A key aspect of the reorganization, effective immediately, is that Angelica's 32 plants will now be organized into 10 market areas, with each market area reporting to a Market Vice-President. Market Vice Presidents will have responsibility for all sales, service, and operations in their markets.
The new organization structure replaces the historical plant centric structure typically utilized by the laundry industry where customer relationships are managed at the plant level.
Recognizing that often times a customer is best served from multiple plants and there are different skill sets involved in running an efficient production facility versus serving the customer, the reorganization realigns resources to maximize service to the customer and increase plant efficiency. The reorganization has been designed to be cost neutral after certain one-time transition expenses.
O'Hara will discuss this reorganization further at the Sidoti and Company Conference in Chicago, IL November 7, 2005 and at the Noble Financial Conference in Hollywood, Florida on Thursday, November 10, 2005. At these conferences O'Hara is expected to review cost saving initiatives and operational improvements designed to improve Angelica's gross margin.