Logility was named a leader in several categories, including: 2022 RIS Software LeaderBoard Top 20, 2022 Mid-Size Vendors, 2022 Customer Satisfaction for Broad Suite Vendors, 2022 Apparel Vendor Leaders, Top Vendors for Tier One Retailers, 2022 Customer Satisfaction by Tier One Retailers, 2022 Leaders in Overall Performance by Tier One and Mid-Size Retailers, 2022 Leaders in Total Cost of Operations by Tier One & Mid-Size Retailers, 2022 Leaders in Technology Innovation by Tier One and Mid-Size Retailers, 2022 Leaders in Software Reliability by Tier One and Mid-Size Retailers, 2022 Leaders in Ease of Installation and Integration by Tier One & Mid-Size Retailers, and seven other categories, Logility said in a press release.
The rankings are determined through a combination of scores from a customer satisfaction survey of more than 300 retail voters with publicly available information from solution provider websites. The customer satisfaction score is based on retailer reviews of criteria ranging from return on investment to innovation and quality of support or service. The report also includes “Retail Concentration” which is determined by the number of capabilities and solutions focused on the retail industry, and the final factor is based on vendor revenue.
“We are proud to be recognised by our customers and RIS News for driving innovation and smarter business decisions alongside our retail customers,” said Allan Dow, president, Logility. “This achievement emphasises our commitment to providing our customers with the outstanding support and service they can count on from us.”
“The RIS Software LeaderBoard is widely recognized as the retail industry’s most comprehensive and recognised rankings of retail software vendors,” said Tim Denman, editorial director at RIS News. “These rankings demonstrate Logility’s value to its retail customers as its solutions help customers make smart business decisions.”
Fibre2Fashion News Desk (RR)