Talisma CRM Atom enables SMBs to meet increased customer demands

July 16, 2009 - India

Talisma Corporation Pvt. Ltd., a leading provider of Customer Relationship Management (CRM) solutions, announced the availability of their new solution – Talisma CRM Atom. This solution enables SMBs to meet increased customer demands, build customer loyalty and provide exceptional customer experience, in these challenging economic conditions.

With over a decade of experience in CRM deployments globally and over thousand deployments in various verticals, Talisma has developed best practices across industries. These best practices are now bundled together into “CRM in a box” for SMBs. Customers will be provided with pre-built software configuration bundles that have the required software and hardware.

In today’s tough business environment, SMBs need to rapidly deploy a business system that can be quickly implemented for quicker time to value, and is a critical factor for success. Additionally, these systems carry a low total cost of ownership while providing easy access to the right information at the right time for informed decision making. Talisma CRM Atom makes delivery of end-to-end automated Customer Relationship Management solutions faster and more effective.

Commenting on this, Mr. Raj Mruthyunjayappa, Managing Director, Talisma’s Asia-Pacific and European Operations said, “The launch of Talisma CRM Atom is the proof of our strong commitment towards developing software that can transform the SMB sector in our country. We are delighted with the launch of this product and, as always, have taken customer-centricity as the benchmark for our innovation, delivering Talisma CRM Atom with features and functionalities that can impact the way SMBs interact with their customers.”

“Talisma has always been at the forefront globally in providing solutions that assist organizations in identifying customers’ changing preferences and aligning their service strategy in real-time”, said Mr. Timothy B. Loomer, President and CEO of Campus Management Corp. “We are thrilled to announce the availability of Talisma CRM Atom for the SMB market in India and providing them with a platform to create a more innovative Customer Experience offering”, he added.

This solution by Talisma allows organizations to leverage proven best practices and tools built in to “CRM in a box”, thus maximizing the return on investments for SMBs. The Atom edition is an affordable CRM solution delivered pre-built along with all required software and hardware. Talisma CRM Atom edition will be available for an upfront purchase or on a monthly rental basis. In addition, SMBs can upgrade this edition to other higher editions of Talisma CRM based on their growing business needs.