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J.Crew appoints Jan Singer as chief executive officer

08 Feb '20
3 min read
Pic: J.Crew
Pic: J.Crew

J.Crew has announced that the board of directors has named Jan Singer to serve as chief executive officer, effective February 2, 2020. Singer, a veteran consumer and retail executive with more than 25 years of experience putting the customer at the centre and positioning brands for long-term growth, most recently served as CEO of Victoria’s Secret lingerie.

Singer will join the company’s board of directors and assume responsibility for all aspects of the J.Crew and J.Crew Factory brands and businesses. Michael J. Nicholson, who skilfully led the company as interim chief executive officer, will return to his previous role as president and chief operating officer of J.Crew. Libby Wadle will continue as president and CEO of Madewell, reporting separately to the board of directors of the company, according to J.Crew.

At Victoria’s Secret, Singer led the company’s $4 billion intimates business across 1,000 stores and digital platforms. She strengthened operating performance by innovating across core categories and re-launching new high-growth businesses like sleep and exclusive collaborations. Singer joined Victoria’s Secret from her previous role as chief executive officer of Spanx. Prior to Spanx, she spent ten years at Nike, where she led both the global footwear and apparel teams.

“Singer is a dynamic leader with significant experience growing and modernising omni-channel brands. Over the past year, we have made great progress restoring profitability at the J.Crew brand, while further optimising our operations, thereby establishing a strong foundation for long-term growth. Jan's passion for our brand, focused vision of our potential and deep understanding of the modern consumer will be invaluable in rebuilding the strategic positioning and prestige of our iconic brand and company,” Chad Leat, director and chairman of the board of directors said.

“I am excited and honoured to join this iconic brand and team at such an important time. For me, J.Crew has led specialty retail by knowing what it takes to be a brand—putting the consumer first and at the centre. My passion for developing product, brand experiences and teams feels very at home at J.Crew. It’s a beloved brand that has always been in my heart and, like millions of consumers, in my closet,” Singer said.

“Singer’s appointment as CEO is an important milestone for our company. I am proud of the way the teams came together in 2019 with a renewed focus on restoring profitability at the J.Crew brand, and our results reflected encouraging momentum led by strong gross margin performance and the accelerated benefits of our multi-year cost optimisation programme. With these key building blocks in place, it is an opportune time for J.Crew to bring on a leader with a proven track record in positioning brands for success. It has been an honour to lead this organisation over the past year and I would like to extend my gratitude to each and every associate for their relentless support, passion and contributions towards rebuilding our company. It is an exciting time for J.Crew, and I look forward to partnering with Singer as we further energise our businesses and teams,” Nicholson said.

Fibre2Fashion News Desk (GK)

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