Home / Knowledge / News / Textiles / E-commerce driving the need for faster delivery: Report
E-commerce driving the need for faster delivery: Report
Jul '18
Courtesy: Zebra
Courtesy: Zebra
E-commerce is driving the need for faster deliver, spiking concern and investment, according to 95 per cent respondents of a global research study. They are also grappling with returns as the rising consumer demand for free and fast product delivery correlates with a surge in product returns, which flow the product in reverse back through the supply chain.

Handling product returns is not a new challenge for retailers and brands, but it has become an infinitely bigger concern in an omnichannel marketplace, says The Future of Fulfillment: Asia Pacific Vision Study commissioned by Zebra Technologies. It is also extraordinarily costly and is eating into already pressured profit margins: Worldwide, shoppers return an estimated $642.6 billion in goods each year.

Merchants are increasingly exploring new models to offset the costs of returns. The study uncovered that 58 per cent of retail respondents add a surcharge for returns today and 71 per cent have no plans to change this in the future. Of the 42 per cent of merchants that do not currently add a surcharge for returns, 80 per cent plan to do so in the future. Decision makers are testing solutions such as leveraging the store as a product returns hub, notes the study.

The report reveals that supply chain decision makers worldwide are investing in an array of tools to streamline omnichannel merchandise fulfilment. Solutions range from edge technologies – which automate worker tasks such as picking and sorting merchandise at a distribution centre – to demand forecasting and planning applications that boost the accuracy of revenue forecasts and better align inventory levels via data analytics.

E-commerce is growing at a staggering pace, projected to generate $4.479 trillion in retail sales by 2021, soaring over 140 per cent from $1.859 trillion in 2016. And it is forcing decision makers to shift to a robust omnichannel fulfilment strategy that meets the modern consumer’s needs.

Additionally, a new phenomenon is occurring in the retail sector as it shifts to serve its omnichannel consumer base. In a quest to boost online fulfilment performance and get their digital-physical profit model right, retailers are leveraging one of their greatest assets: their fleet of stores. At the same time, manufacturers are updating their systems to accommodate both bulk and SKU-level shipping so that they too can serve consumers directly.

In the digital economy, manual processes left over from the pre-Internet era continue to vanish from warehouse and fulfilment operations, says the report. Decision makers looking to the future said next-generation supply chains will reflect connected, business-intelligence and automated solutions suited to the on-demand, omnichannel landscape.

Industry decision makers worldwide view the growing omnichannel landscape as driving the need for merchandise delivery and fulfilment processes upgraded by digitally-enabled automation, merchandise visibility and business intelligence. (KD)

Fibre2Fashion News Desk – India

Must ReadView All

Courtesy: Trinity Kubassek from Pexels

Textiles | On 19th Aug 2018

Australian wool production to fall 5.7% in 2018-19

Shorn wool production in Australia is likely to fall by 5.7 per cent...

Courtesy: Next Level Apparel

Apparel/Garments | On 19th Aug 2018

Blue Point Capital recapitalises Next Level Apparel

Blue Point Capital Partners has recapitalised Next Level Apparel, a...

Retailers approaching 100% inventory accuracy: Study

Apparel/Garments | On 19th Aug 2018

Retailers approaching 100% inventory accuracy: Study

With computer vision use cases maturing, Artificial Intelligence (AI) ...

Interviews View All

Rashi Menda

Every fifth sale we make on Zapyle is a repeat purchase

Viral Desai
Zenitex Mill Pvt Ltd

Full of green energy

Top executives
Textile & apparel bodies

The decision to reduce GST on MMF yarn to 12% is transformational

Rikesh Mistry

Jupiter Comtex Pvt Ltd, established in 1973, started its textile machinery ...

Harmeet Singh

New Delhi-based Jogindra Industries Private Limited provides an assortment ...

Abhishek Pachauri

Reckon Industries adapts latest systems for manufacturing from designing...

Pierre Wiertz

EDANA, the international association serving the nonwovens and related...

Chunyi Zhi
City University of Hong Kong

<div><b>Chunyi Zhi</b>, associate professor in the Department of Materials ...

Marten Alkhagen
Swerea IVF AB

Marten Alkhagen, Senior Scientist - Nonwoven and Technical Textiles of...

Hemant & Nandita
Hemant & Nandita

The designer duo of Hemant &amp; Nandita are known for being inspired by...

Judy Frater
Somaiya Kala Vidya

Among the many honours showered on Frater, including Fulbright and Ford...

Amiben Shroff

From its modest beginning in the late 1960s, Shrujan has grown into a...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies


Leave your Comments

August 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category

Related Categories:

Advanced Search