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Govt constitutes GST Feedback and Action Room
Jul '17
The Government of India has constituted a Feedback and Action Room (FAR) with effect from June 26, 2017, to review the information, calls, media inputs etc received from ministries, state governments, field formations, social media, news channels, emails etc. FAR is also tasked with replying to the queries of the taxpayers and tax officials.

The work of FAR also involves dealing with issues related to the implementation of Goods and Services Tax Network (GSTN), minister of state for finance Santosh Kumar Gangwar said in a written reply to the Lok Sabha.

A team of officers in the FAR monitor various media viz., newspapers, news channels, social media like twitter, facebook etc, e-mails received from various government departments and field formations and report them on Real Time Basis to the revenue secretary (through an Officer on Special Duty to the revenue secretary), chairperson CBEC (through an Officer on Special Duty to chairperson), Member (Administration), GSTN or any other senior officer for providing the inputs.

The FAR has multi-line telephone numbers which are available in the control room and these numbers have been informed to the Central and state GST officers. The e-mails received from the ministries, state governments and field formations are forwarded to the respective sections for information and feedback, Gangwar said.

Meanwhile, the total number of GSTN registration has crossed 77.5 lakhs as on July 18, 2017. Also, no major problems have been reported post GST implementation from July 1, from the field offices across the country.

The minister stated that internet is not required for doing/conducting business, and it would be required only for the purpose of filing of returns under GST. “The Government has ensured that the return filing process is made convenient for all taxpayers by setting up help desks in every Commissionerate and by appointing GST Suvidha Providers.”

The immediate and long term benefits of GST are transparency and accountability in business transactions, reduction in the cascading effect of taxation and increased input tax credit utilisation, rationalisation of tax rates, and improvement in the ease of doing business. (RKS)

Fibre2Fashion News Desk – India

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