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Nine web sites top in customer service ranking

11
Jan '07
Recently, a study on customer satisfaction short-listed top nine web sites for customer service including web sites of Ann Taylor and Nordstrom.

The web sites which remained top previously are of Bluefly and J Crew.

Similarly, web sites that were in top list for the first time are Babystyle, J Jill and Williams-Sonoma.

The nine web sites in the top ranking were able to meet all criteria for customer service and communication.

About 100 sites were taken into consideration for survey to short-list top nine web sites for their customer service.


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