Kohl's to bring more than 1,000 new jobs to San Antonio

21 Apr '10

3 min read

Kohl's Department Stores has signed a long-term lease agreement on a building for a new customer operations center located at 10000 Rogers Run in San Antonio, Texas. Expected to open in July 2010, the 102,000-square-foot, two-story facility will serve Kohl's Charge customers and Kohls.com customers nationwide. Kohl's selected the San Antonio location for the city's vibrance, strong economy and availability of a robust workforce.

“We're committed to providing exceptional customer service, and the new facility will help ensure that Kohl's Charge and Kohl's.com customers can continue to expect great things from Kohl's,” said Wes McDonald, Kohl's executive vice president and chief financial officer. “We currently operate a customer operations center and a distribution center in Corsicana as well as 80 Kohl's stores throughout Texas, so we're pleased to expand our presence in the state and bring additional jobs to the San Antonio community.”

Hiring for the facility is scheduled to begin in June, offering hourly and management positions. Kohl's expects to hire approximately 200 associates when the facility opens and ultimately create more than 1,000 jobs over the next three years. Job-seekers interested in career opportunities at the San Antonio facility are encouraged to visit www.kohlscareers.com for more information and a list of available positions.

The new customer operations center will support the growth of Kohl's Charge business. The center will also support the growth of the company's Kohls.com sales, which experienced a 48 and 38 percent revenue increase in 2008 and 2009, respectively. Kohl's will design all aspects of the existing building to support its call center operations. The facility is Leadership in Energy and Environmental Design (LEED) certified at the Silver level, and in keeping with Kohl's ongoing commitment to environmental responsibility, Kohl's will seek to maintain or expand the LEED designation for the finished building.

Upon opening of this facility, Kohl's will operate three customer operations centers; the other centers are located in Corsicana, Texas and Menomonee Falls, Wis.

Committed to Environmental Responsibility
In December 2009, the company became the first retailer to announce a commitment to reach net zero U.S. greenhouse gas emissions as part of its ongoing partnership with the U.S. Environmental Protection Agency's (EPA's) Climate Leaders program. To achieve this goal of being carbon neutral, Kohl's will continue to invest in projects to reduce the same amount of greenhouse gas emissions that the company emits into the atmosphere. Kohl's is the largest retail host of solar power in North America, and generates solar power on-site at more than 85 locations in six states. The company was recently ranked as the number one green retailer on Newsweek's list of The Greenest Big Companies in America and was named one of the U.S. Environmental Protection Agency's 2009 Green Power Partners of the Year. Key environmental initiatives for Kohl's include energy management, recycling and green building programs.

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