Home / Knowledge / News / Information Technology / JDA announces new capabilities in JDA Workforce Management

JDA announces new capabilities in JDA Workforce Management

Jun '19
Pic: JDA Software
Pic: JDA Software
JDA Software, provider of supply chain management (SCM) platform powered by artificial intelligence (AI) and machine learning (ML), has announced new capabilities in JDA Workforce Management including integration with Microsoft Teams, persona-based enhancements for mobile users and an expanded partner ecosystem including Shyft and WorkJam.

Integration with Microsoft Teams empowers the workforce to self-manage their schedule and be proactive with upcoming changes they may need, reducing absenteeism, said JDA Software in a press release. Retailers can tap into JDA Workforce Management through Microsoft Teams to easily connect and collaborate with managers and coworkers through a unified platform via desktop or mobile. Microsoft Teams brings together people, conversations and content built into Office 365 and Microsoft’s global secure cloud. The latest version of JDA Workforce Management leverages the Azure platform and by opening up connectivity to Teams, customers can unite their teams across the workforce in one place, to easily swap shifts, make time off requests and more. This integration is made possible by JDA’s new Microsoft Azure-based SCM platform, with an API-led architecture.

“As the gig economy grows, so does the importance of giving retailers speed and agility in which to respond to their most strategic asset – their workforce – with the powerful tools they need day-to-day to communicate, plan their schedule and proactively address upcoming time off needs. We continue to add new capabilities in JDA Workforce Management portfolio to increase employee productivity and efficiency,” said Jim Prewitt, group vice president, product management, JDA. “Integration with Microsoft Teams is the latest proof point to our partnership with Microsoft and the enhancements we continually are making to JDA Workforce Management to align this solution with retailers’ other collaboration tools.”

As continuous functionality is released based on user persona for JDA Workforce Management, the overall workforce is becoming more efficient and empowered to make better decisions based on changing information in real-time on their own mobile devices. This reduces unnecessary costs and ultimately provides a better shopping experience for customers. New mobile capabilities based on worker persona – employee, site manager, or district manager is simple, elegant and fits each user’s needs exactly. For example, employees can enter in their time off requests and collaborate with their coworkers which give them more autonomy at their fingertips and reduces associate turnover. In addition, workers can post and swap shifts and receive scheduling updates on their mobile device and access their schedule on the fly. This reduces unplanned absences while increasing employee satisfaction.

JDA has expanded its partner ecosystem as part of its Autonomous Supply Chain VisionTM to deliver customer value across the end-to-end supply chain network. New partnerships include Shyft and WorkJam.

In January, JDA and Shyft announced their integration partnership to optimise workforce scheduling for mobile devices. The joint solution connects Shyft’s mobile-first workforce management app to JDA Workforce Management. Customers are able to engage frontline workers on mobile and strategically flex their workforce - while leveraging the robust capabilities of an enterprise workforce management system. The JDA-Shyft partnership progresses workforce management with new mobile capabilities and supports a company’s ability to recruit and retain high-quality employees in a competitive job market.

“We’re thrilled to collaborate with JDA to present a new market opportunity for customers in last-mile staffing,” said Brett Patrontasch, CEO of Shyft. “Shyft’s mobile-first application enables customers to broadcast extra shifts and voluntary time off opportunities at scale to adjust staffing and react to ever-changing customer demand in real time.”

In May, JDA and WorkJam announced a partnership to empower employers to manage, optimise, engage and evolve their front-line teams from both the top down and the bottom up. Through the seamless integration of WorkJam and JDA Workforce Management, not only will hourly employers be able to create optimised schedules against advanced forecasting and workforce management capabilities, they will also be able to close their availability and coverage gap. Additionally, customers will be able to leverage tools they need to deliver communications, micro-learning, gamification and agile staffing — all while complying with ever-changing labour regulations and union work rules. (PC)

Fibre2Fashion News Desk – India

Must ReadView All

Pic: Shutterstock

Textiles | On 25th Sep 2021

EU extends GSP plus status for Pakistan with 6 new conventions

The European Union (EU) has extended its general system of...

Pic: Shutterstock

Apparel/Garments | On 25th Sep 2021

Bangladesh seeks Russian support for ensuring direct exports there

Bangladesh commerce minister Tipu Munshi recently sought Russian...

Pic: Boris-B / Shutterstock.com

Retail | On 25th Sep 2021

US’ Halloween spending to reach $10.14 bn this year: NRF

Consumer spending in the US on Halloween-related items is expected to ...

Interviews View All

Textile Industry, Head honchos

Textile Industry
Head honchos

Extension of RoSCTL to boost textile exports

Textile Industry, Head honchos

Textile Industry
Head honchos

Marry with brand ethos

Water stewardship, Stakeholders

Water stewardship

Water use efficiency remains relatively unexplored

Kriti Kanodia,

Kriti Kanodia

A TV show in 2012 where actor Sonam Kapoor customises her own pair of...

Sanjay Jhunjhunwalla,

Sanjay Jhunjhunwalla

In the financial hub of eastern India, Kolkata, a humble production...

Erwin Devloo,

Erwin Devloo

The Picanol Group is a diversified industrial group active worldwide in...

 Natacha Defeche, Edana

Natacha Defeche

Since 1971, EDANA, the International association serving the nonwovens and ...

Daniel Kaye, RocketLife

Daniel Kaye

<div>RocketLife, an award-winning developer of breakthrough visual...

Jacques Prigneaux, EDANA

Jacques Prigneaux

EDANA has been the leading global association and voice of the nonwovens...

Sweta Agarwal, A Humming Way

Sweta Agarwal
A Humming Way

A Humming Way (AHW) is inspired by the old-world regalia of Rajasthan...

Raghavendra Rathore, Label Raghavendra Rathore Jodhpur

Raghavendra Rathore
Label Raghavendra Rathore Jodhpur

Being one of the first designers to use the "Brand India" positioning for...

Megha Kumari & Jigar Mali, Label Megha & Jigar

Megha Kumari & Jigar Mali
Label Megha & Jigar

New Delhi based label Megha &amp; Jigar blends India's unique handcrafts...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies


Leave your Comments

September 2021

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

Advanced Search