Mi9 Retail is a leader in the IDC MarketScape for software

20 Aug '18

2 min read

Courtesy: Mi9 Retail

Mi9 Retail, a provider of omni-channel retail solutions, has been named a leader in the IDC MarketScape: Worldwide Point-of-Sale (POS) Software in Small and Midsize Retail Apparel and Softlines 2018. IDC MarketScape vendor analysis model provides an overview of the competitive fitness of information and communications technology suppliers in a given market.

The technology landscape for POS continues to change as retailers look for new ways to engage with their connected customers. Today’s point-of-sale must facilitate omni-channel transactions as well as provide the store associate with detailed information about the customer, their order history, their preferences, and even make personalised recommendations about additional products and services.

“Our research provides a comprehensive look at the point-of-sale software vendor landscape in the apparel and softlines retail sector. With consumers’ expectations for their customer experiences evolving so rapidly, retailers are under pressure to respond with omni-channel commerce services and capabilities. The point of sale continues to be a crucial component for delivering an exceptional customer experience. In this research, we offer a fresh look at the new omni-channel capabilities that POS software vendors are delivering, and which POS software vendors are leading in their innovation,” Robert Eastman, research manager, worldwide retail technology strategies for IDC Retail Insights said in a press release.

“The Mi9 POS solution is modern, mobile and built on a foundation of clienteling and customer engagement. We are proud to be recognised as a leader in the IDC MarketScape team’s evaluation of the point-of-sale market,” Neil Moses, CEO of Mi9 Retail said. (GK)

Fibre2Fashion News Desk – India

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