A new relationship announced between Kronos Incorporated and Manhattan Associates will help retailers profitably integrate their stores into their digital selling strategy. This will allow them to increase customer satisfaction and drive sales by freeing up trapped inventory in the store, while managing labor costs.
Retailers typically manage their operations based on historical shopping patterns, and therefore, their information is collected in silos – online vs. in-store. But managing their in-store workforce based only on data collected at the store level, such as Point-of-Sale (POS) and traffic, is preventing retailers from maximizing margins in an omni-channel environment.
Kronos and Manhattan Associates have teamed up to provide a solution that empowers retailers to fully exploit profit margin potentials from channel store operations. The joint solution will enable retailers to efficiently execute store fulfillment processes while better staffing their stores accordingly. These two solutions, when paired together, will account for labor demands from all selling channels and from all non service-based activities now required to support the omni-channel initiatives.
As a result of the relationship, retailers will have the ability to:
Drive sales by tapping into inventory assets across all stores and distribution centers, which were previously unavailable to online shoppers.
Manage labor costs by eliminating overstaffing due to an uninformed attempt at managing an omni-channel strategy with siloed data.
Increase customer satisfaction by better scheduling and staffing in-store associates to meet customer demand.
In addition to helping retailers execute their omni-channel strategy, the relationship will allow retailers to better schedule and staff their in-store employees for workloads originating from the distribution centers and external suppliers such as special orders, large seasonal resets, and drop shipments.
Leading retailers around the world use Kronos to better manage their workforce and turn to Manhattan Associates for omni-channel excellence. Working together, the two industry leaders will help retailers achieve additional benefits from the use of their solutions.
Leslie Hand, research director, IDC Retail Insights “Optimizing for the omni-channel customer requires that retailers tap into their inventory and human resources efficiently in order to provide the best service level possible. The relationship between Kronos and Manhattan will help retailers accomplish this goal.”
| On 23rd Apr 2021
Twintex has recently launched a 360-degree virtual tour on its...
| On 23rd Apr 2021
Athleta is set to enter into Canada this year, marking the...
| On 23rd Apr 2021
The Chinese e-commerce market is set to grow from $2.1 trillion in...
Great step towards realising end goal of 'AtmaNirbhar Bharat'
Virtual reality would be the new normal
The pandemic has reinstated need for organised retail spaces in Tier II...
Set up by Pradeep Sinha, a graduate engineer from Manipal
A mono store brand, <b>Bharat Ahuja's</b> Desire Design Studio has emerged ...
Surat-based Sunrise Imports & Exports Co is a
Bebop Sensors' smart fabrics allows for a new level of interaction between ...
Seevix Material Sciences Ltd, which develops and manufactures synthetic...
With forces in engineering and process development, Andritz Nonwoven...
Samatvam, a womenswear brand that blends age-old craftsmanship with modern ...
Anjali Bhaskar has an experience of 12 years in the fashion industry. She...
Megha Kumari & Jigar Mali
Label Megha & Jigar
New Delhi based label Megha & Jigar blends India's unique handcrafts...
Letter to Editor
Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.
Subscribe today and get the latest information on Textiles, Fashion, Apparel.
Download Free Report
Rising Opportunities in Technical Textiles Market: 2020-2026
Thank you for showing interest in our free report on 'Rising Opportunities in Technical Textiles Market: 2020-2026'
You will receive an email shortly with a link to download the report and in case if you don't receive our email, you can write back to email@example.com.