Chris Brown, Senior Merchandise Manager of eCommerce at Tilly’s, led the initiative to replace the legacy site search engine. His objective was to find a solution that could be integrated into the existing website infrastructure.
The decision is in response to a need for increased conversions and decreased bounce rates for visitors using site search. “We evaluated a large number of site search solutions, but kept coming back to Oracle Endeca,” explained Brown. “Thanx Media’s robust Oracle Endeca hosting and managed services offerings, coupled with affordable pricing, makes this an exciting option.”
The legacy site search engine comes as part of this platform, but Brown wanted a new solution that:
“Endeca has been in place for under a month,” continues Brown, “and we’re already seeing significant increases in conversions and a major decrease in bounce rates.” Since the implementation was complete in less than two months, the Tilly’s team was able to focus on existing data attributes used within Oracle Endeca’s guided navigation feature.
“The team at Tilly’s was fantastic to work with,” says Paul Matker, Thanx Media, CEO, “and we’re extremely happy that they’re able to take advantage of existing data attributes to be used within Oracle Endeca’s guided navigation feature.”
About Thanx Media
Thanx Media is an enterprise technology company delivering scalable and flexible software solutions that transform site search and merchandising into a Customer Experience Management platform. Since 2005 Thanx Media has been a VAR (value-added-reseller) for Oracle’s Endeca site search platform. The Thanx Media team has over 50 years of combined Endeca experience.
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